Job Description:
• Attend and perform Technical On-line Demonstrations for potential clients.
• Create and customize trial portals to help demonstrate the importance and use of the LMS.
• Build out use cases for prospects and solve any integration questions that they would have.
• Troubleshoot any issues that a prospect encounters in the LMS.
• Respond to technical questionnaires and/or functionality questionnaires.
• Assist the proposals team in responding to RFIs by answering any use case or technical questions a prospect might have.
• Attend on-site demos with Account and Sales Executives.
Requirements:
• Innovative mindset with the ability to think critically and solve complex problems in an Enterprise environment.
• Results-oriented drive with a strong track record of managing multiple priorities and large-scale timelines, particularly in Enterprise-level projects or clients.
• Strong interpersonal, communication, and influencing skills, with the ability to navigate and build relationships across Enterprise stakeholders.
• Completion of a post-secondary degree or certification, ideally aligned with business, technology, or a related field applicable to Enterprise solutions.
• Spanish–English bilingual proficiency (written and verbal) is considered a strong asset.
• A combination of technical background and client-facing sales support experience, ideally supporting Enterprise clients or large organizations.
• Experience in SaaS, software sales, or sales support, with exposure to Enterprise-level contracts, solution selling, or complex deal structures.
Benefits:
• Fully remote-first work with flexible work arrangements
• Comprehensive Health and Wellness Benefits including retirement savings programs, eligibility for two different bonus plans, generous time off, comprehensive medical and dental benefits based on your country of location
• New Hire Equipment Allowance and monthly Flex Allowance to support your success
• Endless opportunity for career growth and internal mobility
• Employee driven DE&I programs