Patient Services Representative/ Medical Assistant

About the position Keys to success: Be passionate about patient care, problem-solving, open to learn new skills, not afraid of a high paced environment and being a team player. This position will be assisting our Jericho, West Islip and Port Jefferson, NY locations. Responsibilities • Greet registered patients upon their visit, triage patients through the patient flow process, and ensure a smooth experience. • Monitor and ensure the proper functioning of clinical equipment, promptly escalating issues to the supervisor. • Check schedules and accompany patients to the exam/procedure room. Assist patients with walking, transfers, dressing, and exam preparation. • Maintain a sterile environment, ensuring adherence to standard infection control precautions. • Prepare exam rooms before patient visits, clean rooms and instruments, and restock supplies between patients. • Fulfill patient care responsibilities, including taking vital signs, updating patient history, and assisting providers in the exam room. Input patient data into the practice management system. • Fulfill clerical responsibilities, such as sending/receiving/scanning medical records, obtaining diagnostic reports and managing the charting process. • Regularly check dated materials and medications for expiration dates and discard expired items. • Answer phones, respond to inquiries, and triage calls to appropriate personnel. • Customer service-oriented mindset. Requirements • High School diploma or GED. • Certification: Certified Medical Assistant preferred. • Minimum of one year of experience as a Medical Assistant. • EMR systems (1 year preferred), vital signs (1 year preferred) • Fully bilingual - English and Spanish preferred. Nice-to-haves • Certified Medical Assistant • EMR systems experience • Vital signs experience • Fully bilingual - English and Spanish Benefits • Competitive compensation • Health insurance (Dental and Vision) • Vacation leave • Sick leave • Paid holidays • Paid lunch break • Bonuses • Three days off per week (varies depending on the location schedule)