What to ExpectHours: This role starts at 10–15 hours/week with potential to grow.
Rate: $10-13 per hour.
You'll work directly with the business owner in a collaborative, results-focused environment
There is room to grow in both hours and responsibility as trust is established
You'll be expected to bring your skills ready to go — training will be minimal, and initiative is everything
About the Role
We're looking for a sharp, self-sufficient Virtual Assistant to join a growing web development and marketing business. This isn't a hand-holding role — it's one where you'll hit the ground running, take real ownership, and make a visible impact from day one. If you're the kind of person who spots a problem and fixes it before anyone has to ask, who takes pride in clean communication and quality work, and who genuinely enjoys wearing multiple hats — this role was built for you. You'll be working closely with the business owner to support everything from client communication and project management to SEO content and technical website support.
What You'll Be Doing
Customer Service & Client CommunicationRapidly communicate with clients when website issues arise, keeping them informed every step of the way
Send regular project updates and timeline check-ins so clients always know where things stand
Review requests to determine if they fall within scope — and when they don't, prepare and send updated scopes for client approval
Streamline and manage the ticket support system and internal processes
Service DeliveryWrite SEO-compliant content and compelling sales copy
Manage website hosting and provide technical support for clients (PHP, JavaScript, WordPress)
Troubleshoot and resolve website issues as they come up
Manage WordPress updates and ensure sites remain current
Ensure websites meet SEO and ADA compliance standards
Use, strategize, and leverage AI tools to build plugins and continuously improve product quality
Support project management by building out systems, coordinating with team members, and keeping deliverables and timelines on track
MarketingSupport marketing efforts from strategy and benchmarking through to execution
Manage and optimize Google Ads campaigns
AdminManage email and respond to clients in a timely, professional manner
Handle bookkeeping using QuickBooks
Support tax preparation and ensure ongoing tax compliance
Write Scopes of Work and client contracts
What We're Looking ForYou are genuinely self-sufficient — you troubleshoot, problem-solve, and figure things out without needing to be walked through every step
You have a portfolio that demonstrates your skills in action — claims without proof won't cut it here
You are comfortable with a "show and tell" interview where you'll walk through your work and demonstrate practical ability before any hire decision is made
You have hands-on experience with WordPress, SEO, Google Ads, and client-facing communication
You write clearly and professionally — whether it's a client email, a scope of work, or a sales page
You are organized, proactive, and take ownership of your responsibilities without being chased
You bring the skills, the drive, and the portfolio to back it up — we'd love to see what you've got. Apply and show us what you can do.