Job Description:
• Oversee design, implementation, and maintenance of clinical applications within Cerner (MedConnect).
• Support Orders and PowerForms across service lines including Case Management, Cardiology, Neurology, Vascular, Respiratory, Rehab, Nutrition, and Behavioral Health.
• Lead requirements gathering, system design, testing, implementation, and optimization activities.
• Monitor application performance, system utilization, and recommend improvements or upgrades.
• Coordinate and execute system testing including unit, integration, and volume testing.
• Develop and maintain test plans and validate system performance.
• Manage vendor relationships and coordinate vendor resources for system enhancements and upgrades.
• Develop and maintain user documentation, support materials, and training content.
• Design and deliver training and support end users in application functionality.
• Develop ad hoc and standard reports; assist users with reporting tools and data analysis.
• Analyze current workflows and redesign business processes to improve efficiency and effectiveness.
• Manage application databases, including data integrity, file management, and system performance.
• Lead troubleshooting efforts, root cause analysis, and resolution of application issues.
• Manage projects, including work plans, timelines, resource planning, and documentation per PMO standards.
• Coordinate across IT teams, clinical departments, and stakeholders to ensure successful system integration and operations.
• Provide mentorship and support onboarding of new team members.
• Participate in on-call support rotation as needed.
Requirements:
• Bachelor’s degree in Computer Science or equivalent combination of education and technical experience required.
• 6+ years of technical experience, preferably in a healthcare or business environment.
• Experience in systems analysis, application support, project management, and vendor coordination.
• Strong knowledge of Cerner (MedConnect) applications, particularly Orders and PowerForms preferred.
• Experience supporting clinical workflows across multiple specialties.
• Strong analytical and problem-solving skills.
• Proficiency with desktop applications, reporting tools, and project management tools.
• Excellent communication and interpersonal skills.
• Understanding of healthcare information systems and their impact on clinical and operational workflows.
• Experience with networking and hardware concepts preferred.
Benefits:
• Health
• Dental
• Vision
• 401k
• Great culture/working environment
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