Position: Order Placement/Order Entry Customer Service Representative
Location: Remote
About Us: Remote VA is dedicated to providing exceptional support to our clients by ensuring efficient order management processes. We are looking for a detail-oriented and communicative Order Placement/Order Entry CSR to join our team.
Role Summary:
As an Order Placement/Order Entry CSR, you will be pivotal in managing customer orders, ensuring accuracy in order entry, and providing top-notch customer service. You will interact with various departments to facilitate smooth order processing and delivery.
Key Responsibilities:
- Process customer orders accurately and efficiently through our order management system.
- Communicate with customers regarding order status, changes, and issues.
- Collaborate with the sales and warehouse teams to ensure timely fulfillment.
- Resolve any discrepancies in orders and proactively follow up with customers.
- Maintain accurate records of all orders and customer interactions.
- Provide exceptional customer service by addressing inquiries and concerns promptly.
Requirements
Qualifications:
- Previous experience in order entry, customer service, or related roles.
- Proficiency in using order management systems and CRM platforms.
- Strong attention to detail and accuracy in data entry.
- Excellent communication skills, both verbal and written.
- Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
- Familiarity with Microsoft Office Suite (Word, Excel) is a plus.
Benefits
💼 Why Join RemoteVA PH?
At RemoteVA PH, we value talent, professionalism, and growth. We don’t just match you with great clients — we help you build a long-term career in a stable and supportive remote environment.
✅ Long-Term Stability
– We focus on placing qualified professionals in long-term roles with trusted and reputable clients.
✅ Competitive Monthly Salary
– Earn a stable income in USD, with opportunities for rate increases based on performance.
✅ Work-from-Home Flexibility
– 100% remote setup — no commute, no traffic, no stress.
✅ Career Growth & Training
– Access to continuous learning opportunities, tools, and mentorship to help you level up your skills.
📍 Remote | Full-Time
🕒 Schedule: Monday – Friday, 9:00 AM – 5:00 PM EST
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