About Us:
We are currently in search of dynamic office/administrative/customer service professionals to join our growing team at our inbound call center. If you have a knack for customer service and possess a thorough understanding of Microsoft products, we want to hear from you.
Key Responsibilities:
• Handle inbound calls with the utmost professionalism.
• Efficiently enter data into our CRM system while simultaneously speaking to clients.
• Ensure clear and effective communication with clients to address their needs.
• Participate in and complete all required training sessions.
Requirements:
• Proficiency in Microsoft products including, but not limited to, Microsoft Office.
• Ability to read and write in English.
• Capability to multitask, particularly entering data while communicating with clients.
• Reliable means of transportation.
• Excellent communication skills.
• Completion of all training modules.
Shifts Available:
• Monday to Friday: 4:30pm - 11:00pm
• Saturday to Sunday: 10:00am - 10:00pm