Nonprofit Operations Support Coordinator (Smartsheet, donor mgt, tech skills, NLP, CRM)

Nonprofit Operations Support Coordinator HER Foundation | Remote | Part-Time Contract About the Role The HER (Hyperemesis Education and Research) Foundation is seeking a detail-oriented and reliable Operations Support Coordinator to provide essential administrative, operational, and executive support across the organization. This contract position serves as a key support role, ensuring smooth day-to-day operations, effective cross-departmental communication, and high-quality operational and administrative assistance to leadership, programs, volunteers, community partners and board activities. The ideal candidate is a proactive professional who excels at managing multiple priorities, completing tasks independently, and improving processes in a mission-driven environment. Key Responsibilities Executive & Leadership Support • Provide operational and administrative support to the Directors, Leadership team members, and Board • Schedule and coordinate board meetings, leadership meetings, and internal communications • Prepare agendas, presentations, and meeting support materials • Take accurate meeting notes and track action items through to completion Operations & Administrative Support • Serve as central operational coordinator across departments to support management in facilitating team communications, and collaborations • Manage calendars, scheduling, task tracking, and follow-ups • Assist in maintaining processes, systems, workflows, data collection, automations and the practice of continuous improvement • Draft, format, and polish documents, finalized contracts, reports, and professional communications • Support communications of policy and process change updates Program & Community Support • Assist in the coordination of virtual support group sessions, including scheduling, technical setup, and basic troubleshooting • Assist and support of volunteers onboarding tasks, training schedules, and volunteer communications • Assist Department and Program Leads with various program logistics and ongoing coordination Communications & Data Support • Assist with monitoring and the triage of general inquiries, emails, phone calls, surveys and received forms • Maintain accurate records and documentation in CRM platforms and support basic donor communications • Ensure timely and professional responses to stakeholders, volunteers, community partners and clients • Assist in supporting data collection processes Qualifications Required • Bachelor's Degree • 4+ years of administrative, operations, and/or executive management support experience (nonprofit experience preferred) • Exceptional organizational skills and attention to detail • Proven ability to manage multiple priorities, meet deadlines and complete tasks independently with minimal supervision • Professional demeanor and comfort interacting with executives, board members, volunteers, donors, and community members • Strong written and verbal communication skills • Proficiency with Google Workspace, Zoom, and Microsoft office tools • Comfort in learning independent platforms and applications • Comfort using AI tools (eg, ChatGPT, Claude) to draft and streamline work (Agentic Ai and/or NLP knowledge/experience is a plus) • Ability to be flexible, take initiative, and adapt to changing tasks in a growing fast paced environment Preferred • Experience supporting a nonprofit 501(c)(3) operations, programs, board and/or executive management • Familiarity with CRM systems, management tools (Smartsheet, Trello), and Canva • Background in healthcare, patient advocacy, or nonprofit organizations • Experience and/or deep Interest in women’s health or maternal health issues • Candidate residence in the state of Oregon Position Details • Remote Part-time contract (approximately 10-20 hours per week) • Starting compensation based on education and experience ($19-25/hour) • Initial contract through 12/31/2026 • Opportunity for extension and increased hours based on performance and organizational needs • Opportunity of growth for highly motivated individuals How to Apply Please submit the following to [email protected]: • Resume • Cover letter that addresses: • Relevant administrative/operations experience • Experience working for a nonprofit • How you have utilized AI tools to improve efficiency • How you are able to improve efficiency of a process or operation • Why you are interested in supporting the HER Foundation’s mission specifically • Optional: Portfolio of work done solely by you that demonstrates your skills Please note: Applications will be reviewed on a rolling basis and only candidates who best match the position will be contacted due to application volume. Pay: $19.00 - $25.00 per hour Benefits: • Flexible schedule Application Question(s): • What tech platforms are you proficient in? Language: • English (Required) Work Location: Remote Apply tot his job Apply To this Job