Job Description:
• Design, configure, patch, deploy, and maintain the enterprise network across data centers, branch offices, and corporate locations.
• Ensure maximum network uptime and performance through proactive monitoring, diagnostics, and incident resolution.
• Configure and manage firewalls, switches, and Wi-Fi infrastructure (Fortinet, Ruckus, Dell OS10).
• Collaborate as part of the IT security team to implement and maintain strong network security measures, ensuring compliance with CMMC level 2 requirements.
• Work with Systems Architect and Systems Administrator positions to deliver projects and manage the overall infrastructure as a unified team.
• Work directly with branch office support teams during outage recovery, planned upgrades, and network modifications.
• Engage with service providers and vendors to stay current with emerging solutions, manage support cases, and track key deliverables.
• Prepare and execute change requests with full testing and rollback procedures.
• Develop and maintain detailed network documentation, including diagrams, configurations, and procedures, according to BRPH standards
• Mentor and provide technical guidance to junior staff.
• Lead project teams, including assigning tasks and coordinating onsite resource.
• Support compliance and audit activities related to network infrastructure and data protection standards.
• Track and report on individual and project KPIs, including utilization, budget adherence, and documentation quality.
• Participate in weekly team huddles prepared with status updates and metrics.
Requirements:
• Bachelor’s degree in Computer Science, Information Technology, Network Engineering, or equivalent professional experience.
• 7+ years of experience in enterprise network administration and security
• Solid understanding of communication protocols, scripting, and security best practices.
• Exceptional troubleshooting and analytical skills, especially in high-pressure situations and outage management.
• Ability to work independently and in team settings on projects and incident resolution.
• Ability to work with and support helpdesk team for troubleshooting
• Experience leading change control processes and managing network projects.
• Ability to visualize and troubleshoot networking issues unsupported
• Working familiarity with vSphere and converged storage network architecture
• Excellent communication, organizational, and customer service skills.
• Experience working with RMM and monitoring software
• Execute projects following approved work plans, checklists, and procedures.
• Identify and escalate out-of-scope requests requiring change orders.
• Document lessons learned and implemented improvements in future projects.
Benefits:
• Flexible work arrangements
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