At CRH Talento en IT, we are looking for a Microsoft Dynamics Administrator for a 12 month contract project.
Location: 100% Remote (anywhere in Mexico)
Qualifications we are looking for:
- 3+ years Dynamics experience in customer support required
- Experience with Dynamics application architecture, designing and building custom workflows
- Experience with Microsoft Power Apps Platform and Flow
- Functional and/or Technical Certifications as deemed appropriate for specialization
- Third party integration experience
- Understands ERP best practices
- Experience building Dynamics automations
- Expert level in Microsoft Excel (data functions, pivot tables, etc.)
- Ability to multitask and meet multiple competing deadlines
- Excellent written and verbal presentation skills
- Great communication skills and ability to work across different teams
- Experienced in standardizing processes, strong organizational skills
- Basic understanding of accounting principles
- Strong understanding of relational database
Job duties
- Build and deploy solution design according to project timeline
- Write test plans and perform system validation test for new release previews and customizations
- Build custom records, fields, and transactions, saved searches, dashboards,roles and permissions according to best practices
- Work with business and technical personnel to provide application architecture, design, configuration, and support withrespect to Microsoft Dynamics 365 platform for Customer Service
- Serve as a Subject Matter Expert (SME) within all aspects of Dynamics including technical requirements, system configuration, user requirements, and system upgrades
- Work collaboratively within the team to build, test, deploy, and maintain configurations using custom and industry common practices throughout multiple environments (e.g.,Sandbox/DEV/QA/UAT/PROD).
- Respond to incidents and events with a methodical approach to assess and troubleshoot all types of production (performance, access, accuracy, etc.) issues
- Lead and/or participate in analysis sessions with functional superusers/ business analyst to determine application requirements for new implementations, and facilitate workshops to demonstrate proof of concepts
- Extend the capability of the application through creation of new entities, forms, workflows, and reports
- Create applicable system-related documentation, including design specifications, application tes plans, test cases and system admin guides for Dynamics 365
- Participate as the Dynamics SME representing solutions design for systems related to Dynamics 365
- Document system business flows and assist in building training material for new process designs
- Train other team members in Dynamics 365 best practices
- Provide guidance to the data management team to build integrations related to Dynamics data
- Participate in all phases of the Solution Delivery Life Cycle including planning, requirements definition, solution design, test execution, and implementation of Dynamics related business solutions
- Work closely with functional teams to ensure business systems implementations are supported
- Contribute to the technology roadmap for the organization with respect to the Dynamics ecosystem
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