Desired Outcome
To onboard at least one qualified company every month, for each acquirer you represent.
Main Responsibilities
• Works between 10am and 6pm EST.
• Embraces all of Elkridge Advisors’ Core Values.
• Has a mindset of self-sustainability, single-handedly finding solutions to issues.
• Uses Alvanda.com and other tools to keep track of all tasks and stakeholders.
• Acts as a point of contact for all clients they have been made responsible for and sends weekly updates to each client on their project(s) status.
• Conducts monthly Client Satisfaction Calls (CSCs) with each client to assess their satisfaction with Elkridge Advisors’ services.
• Pulls valuable lessons from CSCs and ensures those lessons are both (a) shared with the team and (b) clearly documented to improve our services.
• Attains and keeps current a deep understanding of every aspect of Elkridge Advisor’s M&A and Customer Success Departments.
• Ensures all Service Level Agreements are met, identifies SLA improvement areas, and suggests process improvements.
• Ensures all Sellers are taken to a signed LOI swiftly and professionally.
• Draft LOIs from our templates for each seller and send them for review.
• Identifies workflow improvement areas and suggests process improvements.
• Creates SOPs according to findings, suggestions, and feedback.
• Ensures the correct implementation and/or consistent adherence of SOPs.
• Ensures each stakeholder access to the tools, folders, and data they need.
Key Performance Indicators
The KPIs by which your performance will be determined. Measured weekly.
• # of Companies Progressed Towards LOI
• # of Days From Interest to LOI
• # of Recorded Testimonials Gathered
Resources
• A Google Workplace account and an @elkridgeadvisors.com email address.
• Access to relevant Elkridge Advisors Group Operations Manuals.
• Access to relevant Elkridge Advisors Google Drive Acquisition Operations Folders, and eventually online Acquisition CRM and software (Alvanda.com).
• Access to all relevant chat and other communication channels.
Benefits
• A stable monthly income of $3,000 - $5,000 per month.
• This includes bonuses for performance specific to this role, such as:
• $500 for each qualified deal correctly taken to signed LOI
• Elkridge Advisors reserves the right to make changes to bonus structures later on, however will notify affected personnel before changes take place.
• Significant lead flow generated by Elkridge Advisors.
• M&A Specialists with a cumulative track record of over $1Billion as mentors.
• As your competence grows, you will be able to manage more acquisitions and be able to deliver increasingly better outcomes. Your income will keep growing without an upper limit.
• Must be a US citizen and/or be a native US-speaker, but can work from anywhere on the planet.
• Enjoys flexible vacation days to take breaks whenever needed.
How To Apply
Send your Cover Letter and Resume to [email protected] and mention in the email the platform where you saw this career opportunity first.
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