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Posted May 12, 2026

Korean Bilingual Medical Virtual Assistant – Customer Service

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Job Description: • Prepares and assembles medical record documentation/charts for physician • Ensures medical record compliance by self-documentation attestation. • Updates patient history, physical exam, and other pertinent health information in the patient • Prepares and sends all documentation to physician for review and approval via authentication of detailed data entry and facility-specific procedures. • Monitors the duration of basic lab results and screening procedures. • Complies with hospital and medical facility policies, including those relating to HIPAA and Joint Commission. • Performs other clerical duties and tasks to improve provider productivity and clinic workflow as assigned. • Demonstrate understanding necessary to assess, review and apply criteria Requirements: • Previous experience in a customer service or healthcare-related role preferred • Strong communication and interpersonal skills • Excellent problem-solving abilities and attention to detail • Ability to multitask and prioritize tasks in a fast-paced environment • Proficiency in Microsoft Office and electronic medical records (EMR) systems • Compassionate and empathetic demeanor • Desktop/Laptop with at least i3/Ryzen3 processor and 8gb of Ram • Webcam, Noise Cancelling headset, 30mbps internet speed or above • Dedicated place at home for work Benefits: • Complimentary Medical Coverage • Life & Disability Insurance • Opportunities for career advancement and professional development • Collaborative and supportive work environment Apply tot his job Apply To this Job