Join the blithequark Family and Embark on a Journey of Growth and Exploration
Are you ready to explore a world of possibilities, both at work and during your time off? Join our blithequark family, and you'll travel the world, grow your expertise, and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
About blithequark
At blithequark, we're passionate about delivering exceptional customer experiences and building strong relationships with our customers, partners, and stakeholders. Our commitment to excellence and innovation has made us a leader in the travel industry, and we're excited to welcome talented individuals like you to our team.
About the Role
This is an exciting opportunity to join our Corporate Affairs Team within the Government Affairs Division as a Government and Corporate Affairs Customer Service Specialist. As a key member of our team, you'll play a vital role in promoting and selling air travel on blithequark, providing exceptional customer service, and building strong relationships with our customers and stakeholders.
Key Responsibilities:
- Promotes and sells air travel on blithequark
- Prepares itineraries, computes fares, issues refunds, and prepares and issues tickets
- Answers inquiries regarding general travel information and resolves customer problems in a mutually beneficial manner
- Communicates with customers over the phone when researching passenger complaints, advising of cancelled or delayed flights
- Communicates new rules, policies, and procedures that would affect the customer
What You'll Need for Success
Minimum Qualifications:
- Bachelor's degree in a relevant field or equivalent experience/training
- Excellent leadership, organizational, and customer contact skills
- Knowledge of Native SABRE
- Ability to be resourceful and creative at immediate problem resolution
- Ability to demonstrate a high level of initiative, exercise good judgment, and be dependable
- Satisfactory attendance required
Preferred Qualifications:
- Experience in the travel industry or customer service
- Knowledge of airline operations and policies
- Ability to work in a fast-paced environment and adapt to changing situations
- Excellent communication and interpersonal skills
What You'll Get
At blithequark, we offer a comprehensive benefits package that includes:
- Travel Perks: Enjoy access to over 365 destinations on more than 6,800 daily flights across our global network, as well as travel perks for you, your family, and your friends
- Health Benefits: Enjoy access to health, dental, prescription, and vision benefits, as well as virtual doctor visits, flexible spending accounts, and more
- Wellness Programs: Take advantage of our wellness programs, which provide you with the right tools, resources, and support to be the best version of yourself
- 401(k) Program: Enjoy employer contributions to your 401(k) program after one year of service
About Our Culture
At blithequark, we're committed to creating an inclusive and diverse work environment that values and celebrates the unique perspectives and experiences of our team members. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities, and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are You Ready to Join Our Team?
If you're passionate about delivering exceptional customer experiences, building strong relationships, and growing your expertise in the travel industry, we want to hear from you! Apply now to join our blithequark family and embark on a journey of growth and exploration.
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