IT Network Administrator II

Job Description: • Support all functional areas of the organization in alignment with plant business objectives. • Assist with routine IT operations, problem resolution, and ensuring cybersecurity. • Ensure stable operation of computer networks, including planning, development, installation, configuration, maintenance, and support of all network hardware, software, and communication lines. • Analyze and resolve end‑user hardware/software problems. • Provide user training as needed and serve as the primary help desk contact for plant IT assets. • Provide remote and on‑site support for the Bridgeport, AL and Cartersville, GA plants and collaborate with Corporate and Regional IT teams. • Follow all plant, departmental, and job safety rules, values, and standards. • Adhere to all USG IT Security policies and procedures. • Manage the plant Active Directory OU including distribution and security group changes. • Support and maintain plant security and monitoring systems including gate and lobby access. • Maintain camera system hardware/software and configure cameras. • Coordinate with IT teams on updates and upgrade projects. • Maintain and update plant network servers. • Troubleshoot and support the IT network to ensure cost‑effective, reliable operations. • Manage IT asset procurement including computers, printers, scanners, and supplies. • Build and manage relationships with equipment vendors. • Support plant telephone, AV, and access control systems. • Install and configure network, hardware, and software systems. • Train plant personnel on IT equipment and software. • Perform other related duties as assigned. Requirements: • Bachelor’s Degree in Computer Science or related field preferred, or significant work experience and certifications. • Preferred minimum of 5 years of IT support experience (Windows, Desktop, Networking, Data/Voice). • Advanced proficiency in local and wide‑area networks. • Ability to prioritize tasks and meet deadlines. • Proficiency with current Microsoft Server and Client OS. • Travel requirements 10–20% depending on plant needs. • Excellent written and verbal communication skills. • Ability to work collaboratively and provide strong customer service. • Self‑directed and able to work independently. • Proven project management skills. • Ability to learn new technology as needed. • Must be willing to physically work at plant location. Benefits: • Two medical insurance options • Vision and dental coverage • 401(k) Investment Plan with company match • Pension plan • Life insurance • Accident insurance • Legal insurance • Pet insurance • Paid time off • Paid holidays • Quarterly (hourly) / Annual (salary) bonus potential based on performance metrics Apply tot his job Apply To this Job