Mediacom Communications is a leading provider of internet and communication services across the United States. The IP Engineer I will work as part of the IP Operations team to implement transport capacity solutions and provide technical support for various IP technologies and networks.
Responsibilities
- Provide implementation for all company managed IP networks and all applications of IP Technologies
- Maintain and update engineering records of the network including network maps, databases, optical schematics, and wavelength plans
- Provide technical support to NOC and other technical operations groups to resolve open IP Operations related tickets and issues
- Provide technical support and technical expertise concerning the operation of the IP Routers, Switches, SONET and Optical Transport networks
- Provide technical support to Equipment Installers and Network Testers as required
- Implement new network builds or augmentations which include all aspects of Layer 1 thru Layer 4 IP services delivery
- Provide technical support to sales and sales engineering associates when required
- Understand technical issues and the implications on the business and be able to communicate them with other operating departments within the business
- Develop, provide and maintain positive communication with vendors for diagnosing and rectifying problems
- Maintain positive relationships with customers and employees
- Perform ongoing online maintenance and diagnostics to network
- Perform other duties as requested by supervisor
Skills
- Associate's degree in computer science, Networking, or equivalent experience
- Technical school, military training or equivalent work experience
- Ability to learn new software, troubleshoot digital data and voice networks
- Some Cisco experience required
- 1 – 3 years experience with a carrier or a carrier network vendor; transmission product technology knowledge (NORTEL S/DMS preferred); TDM and circuit switched network experience
- Working knowledge of layer 2 and layer 3 switching and routing protocols: i.e. MPLS, OSPF, VPN, VLAN, DNS, DHCP, etc
- Working knowledge of IP Address administration and domain management
- Working knowledge of transport protocols i.e. ATM, Frame Relay, SONET, or Ethernet
- Cisco CCNA or equivalent a plus
- Optical transport knowledge a plus; including the following: specifications of different optical fiber types, optical loss budgets, dispersion compensation, DWDM technologies
- Telecom equipment installations experience a plus
Benefits
- Health, vision, and dental insurance!
- Paid vacation, holidays and flex paid time off!
- 401K with generous company match!
- Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided!
- Education Enrichment up to $5,000 per year for qualified employees!
- Employee Wellness Program!
Company Overview
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