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Job Title: Indirect Sales Manager (Industrial)Location: USA - Preferred residence in Boston, MALocation Type: RemoteWebsite: https://www.wmfts.com/en/Group: https://www.spiraxgroup.com/
When you join Watson-Marlow Fluid Technology Solutions, a part of the Spirax Group, you will be integrated into a cooperative and encouraging team, participate in challenging yet critical work, and experience ongoing growth opportunities to help you achieve your full potential. Visit our website to learn more.
Company Overview
At Watson-Marlow Fluid Technology Solutions, part of Spirax Group, we are driven by innovation and are dedicated to creating an inclusive workplace where everyone is empowered to make a difference. As a world leader in manufacturing peristaltic pumps and associated fluid path technologies for the life sciences and process industries, we offer a wide range of products, including tubing, specialised filling systems and products for single-use applications.
Our shared Purpose is to create sustainable value for all our stakeholders as we engineer a more efficient, safer and sustainable world. Our technologies play an essential role in critical industrial processes and industrial equipment across industries as diverse as Food & Beverage, Pharmaceutical & Biotechnology, Power Generation, Semiconductors and Healthcare. With customers in 116 countries, we provide the solutions that sit behind the production of many items used in daily life, from baked beans to mobile phones!
Our inclusive culture and Values, unites us, guides our decisions and inspires us everywhere that we operate. We support our colleagues to make their difference for each other as well as customers, communities, suppliers, our planet and shareholders by creating a truly equitable working environment where everyone feels included.
Why Join Us
Work on high-impact, technically complex solutions across global industries
Be part of a collaborative, people-first culture with strong internal mobility
Access career growth and development opportunities, including leadership pathways
Contribute to a company committed to inclusion, innovation, and sustainability
Job Description
We
are seeking a highly motivated and experienced National Sales Manager (NSM) to
lead and manage our indirect sales team. This role is ultimately responsible for growing our industrial sales
through 30+ channel partners across the USA. District Sales Managers (DSMs) report directly to this NSM position. The ideal candidate will possess a strategic
mindset, strong leadership skills and a passion for developing salespeople and
driving sales growth. This role involves
developing and maintaining relationships with our DSMs and channel partners,
and ensuring partner performance aligns with company goals and targets.
This Sales Manager will be accountable for
delivering a funnel/pipeline that supports the Sales target through effective
implementation of the sales process with the DSMs to deliver growth and
profitability through our channel partners.
Reporting directly to the Vice
President of Process Industries, US, this position is responsible for executing
strategic sales plans, go-to-market (GTM) strategies (brewing, pulp &
paper, mining) as well as other key sectors such as dairy, data centers, power
plants, and other general process industries. The NSM will work to identify and
seize opportunities and inspire a sales team along with our respective channel partners
with whom they work, to collaborate to achieve exceptional results.
What you'll do
Collaborate with the VP Process Industries to
formulate and implement sales strategies that align with overall sector
goals and objectives. Identify trends, opportunities, and competitive
threats, using these insights to fill the sales pipeline and explore new
avenues for success.
Customer Focus: Build a deep understanding of
customer needs and market dynamics within the sector.
Prioritise the
customer in every decision, anticipating and meeting their needs.
Cultivate robust, multi-faceted relationships within senior leadership within
customer accounts, both personally and through your team, to ensure
exceptional customer satisfaction and loyalty.
Sales Management: Lead and support your DSMs,
providing direction, and guidance to drive a high-performance culture and
achieve exceptional results. Set clear performance objectives for your
team, ensuring alignment with broader organizational goals.
Attend and work selected strategic tradeshows
with our DSMs and channel partners (rep firms and distributors).
Participate in channel partner selection,
management, technical training, and sales training.
Talent Development: Take responsibility for
coaching and developing your team on a regular cadence to develop selling
skills and meet performance targets. Mentor team members to advance their
careers within Watson-Marlow and the Spirax Group.
Leadership: Inspire your team by sharing a
clear vision and purpose and engaging with colleagues in a genuine and
authentic manner.
Create an environment where people feel comfortable and
motivated to perform at their best. Promote accountability and a growth
mindset to drive both individual and team success.
Team Inspiration: Cultivate an inclusive and
collaborative team atmosphere, motivating DSMs and Application Engineers to
work together to identify and maximize opportunities to grow the customer
base and boost revenue.
Performance Monitoring: Track and analyze sales
performance metrics using the systems available, providing regular reports
and insights to the VP. Identify areas for improvement in sales
performance and implement actionable solutions.
Collaboration: Work closely with other NSMs
(direct team, environmental team) and other cross-functional teams (applications
engineers, project engineers) to ensure cohesive strategy execution and
knowledge sharing.
Process Efficiency: Adopt the systems and
processes available to ensure organizational efficiency, and be a voice
for change if a process is standard. Support continuous improvement
initiatives by identifying and implementing tools or strategies to enhance
sales effectiveness and team productivity.
Diversity and Inclusion: Champion diversity,
inclusion, and sustainability initiatives within the team, aligning with
the broader organizational values and goals.
Continuous Improvement: Drive continuous
improvement efforts within the sales process, leveraging feedback and data
to enhance performance and outcomes.
Ensure your team is equipped with the
skills and tools required to excel, supporting ongoing training and
professional development.
Health & Safety: Ensure the business
provides a consistently safe working environment for all colleagues, drive
health and safety improvements, and monitor EHS performance.
Governance: Comply with all aspect of the
Spirax Group policies and procedure.
What you'll bring to be successful in this role
Proven experience in sales management with a
track record of growing sales revenues and preserving margins while
managing a team of six to ten salespeople.
You are a motivator, drawing on your emotional
intelligence to understand how each person on your team is motivated to help
them perform at their best while fostering a positive work environment.
You are a sales coach who is comfortable
meeting regularly with each member of your team to coach them up on the
strategies, tactics, and methodologies of your sales process so that they
are continually improving their selling skills.
You have experience in manufacturing or other
industrial sales, ideally across our GTM sub-sectors such as mining,
brewing, pulp & paper, dairy, data centers, energy, flavoring,
chemical dosing, or other fluid-handling industries.
Strong leadership and team management skills;
able to inspire, motivate and develop team leaders.
Customer focused with strong relationship
building/stakeholder management skills.
Exceptional communication and interpersonal
skills.
Ability to analyze and interpret sales data to
drive informed decisions.
Commitment to diversity, inclusion, and
sustainability principles.
This position offers a salary range of (USD 110,565.00 - 165,487.00 Salaried). Final salary offers are determined by multiple factors, including education, experience, internal equity, geographic location, and the candidate’s expertise, and therefore may vary from the range listed. For roles based outside Massachusetts, the applicable salary range may be lower.
At Watson-Marlow, we believe in taking care of our colleagues. We offer a generous benefits package, including:
Robust Retirement Plan: Benefit from a 5% employer 401K contribution, plus a 50% match on up to 3% of your contributions for added financial security, empowering your financial security.
Comprehensive and Supportive Parental Leave: Experience our inclusive, gender-neutral parental leave policy, offering 16 weeks at 100% pay. Upon your return, enjoy a gradual transition with a unique 80% work schedule while still receiving 100% of your pay for the first 6 months, ensuring a balanced reintegration into the workplace.
Generous Time Off: Enjoy ample time off to recharge and attend to life's circumstances with generous vacation and well-being day, 9 observed holidays, 1 floating holiday day, up to 15 caregiver days, and 80 hours of annual sick leave.
Community Engagement Opportunities: Make a difference with 3 paid volunteer days each year, encouraging you to give back to the community and causes you care about.
And Many More Benefits: Such as an offering of 3 healthcare plans with HSA contributions along with other benefits designed to support your well-being and professional growth. We invite you to explore all the ways we strive to create a fulfilling and rewarding work environment.
Everyone is Included at Spirax Group
We are passionate about creating inclusive and equitable working cultures where everyone can be themselves and achieve their full potential. For us, that means supportive teams and strong relationships where everyone’s contribution is valued across social and cultural backgrounds, ethnicities, ages, genders, gender identities, abilities, neurodiversity, sexual orientation, religious beliefs, and everything else that makes us human and unique.
We know that everyone needs some extra help from time to time, so we have introduced a range of additional benefits through our Group Inclusion Commitments. Learn more at Our Inclusion Commitments.
Equal Opportunity Employer
Watson-Marlow Fluid Technology Solutions is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or other protected characteristics as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Watson-Marlow Fluid Technology Solutions makes hiring decisions based solely on qualifications, merit, and business needs at the time.