Hybrid Remote Advanced Medical Scheduler (Englewood)
This position requires on-site training.
Extremely busy medical practice seeking a full-time, self-motivated outbound phone agent to work in goal-oriented environment contacting patients to schedule. Previous phone sales and/or scheduling experience preferred.
The ideal candidate will possess the ability to work in a high-volume and multi-tasking environment without compromising accurate patient data. In addition, the candidate will be expected to demonstrate excellent phone etiquette, customer service skills, and advanced computer skills.
Must be able to understand patient needs and preferences and able to promote the benefits of scheduling for their healthcare needs.
This position is currently remote. Your training will be conducted in person (or in office). Due to the nature of a remote position the candidate must be able to communicate highly effectively via phone, email, and messaging as these are the primary communication tools for remote work.
Must have a quiet work environment along with highspeed internet. We will provide the equipment.
Primary functions & requirement:
Outbound calls to patients that are due for scheduling
Tracking Calls/Patients
• Following up with patients
• Schedule office visits
• Schedule Procedures
• Provide detailed instructions to patients
• Answer patient questions
• Guide patients
• Document must be recorded in an Electronic Medical Record System
Skills preferred:
Independent Problem-solving skills
Excellent selling, negotiation, and communication skills
Prioritizing, time management, and organizational skills
Great attention to detail
Microsoft Office, Excel knowledge
Candidates must be able to sit, wear a headset, and operate a computer for prolonged periods of time.
Job Type: Full-time
Pay: Position is hourly and starts at $19.25/hour
Expected hours: 40 per week Monday - Friday 8:30am-5:00pm
Benefits:
• PTO
• Paid Sick Pay
• Paid Holidays after eligibility is met
• AD&D insurance
• Disability insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• FSA
• Free flu shots
• Free parking
• Health savings account
• 401 K after eligibilty is met
• Life insurance
• Work from home
Medical Specialty:
• Gastroenterology
Schedule:
• Monday to Friday, 8:30am-5pm
Experience:
• Phone Sales: 1 year (Preferred)
Location:
• Englewood, CO (Required) Must be able to get to the office within 1 hour when needed.
Work Location: Remote after training
Job Type: Full-time
Medical Specialty
• Gastroenterology
Schedule:
• Monday to Friday
Experience:
• Microsoft Excel: 1 year (Required)
• Microsoft Office: 1 year (Required)
Work Location: Hybrid remote in Englewood, CO 80112
Job Type: Full-time
Pay: $19.00 - $19.25 per hour
Benefits
• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
Work Location: Hybrid remote in Englewood, CO 80112
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