Vital Research is dedicated to creating vibrant communities through inclusive social science research and evaluation. The Field Interviewer role involves collecting confidential survey data to inform social research, requiring strong communication skills and the ability to work independently.
Responsibilities
- Reach out to participants from a provided list and schedule/complete in-person surveys
- Conduct 1 survey per day or 5 surveys per week using assigned tools and protocols
- Must be able to conduct surveys in all interview modes (phone, in-person, or video conferencing) based on participant preference
- Organizing and managing your interview schedule independently
- Accurately capture participant responses using company-provided tablets and software, with high attention to detail and confidentiality
- Maintain professionalism, empathy, and cultural sensitivity in all interactions
- Communicate regularly with the research team for updates and support
- Utilize provided translation service to administer surveys as needed to non-English-speaking participants, undergoing training to use systems properly
- Ensuring compliance with confidentiality, federal HIPAA regulations, and data security requirements
Skills
- Passion for serving the local community
- Background in social services or community outreach
- Empathy and clear verbal communication skills
- Ability to be a self-starter
- Conduct surveys in all interview modes (phone, in-person, or video conferencing)
- Organizing and managing interview schedule independently
- Accurately capture participant responses with high attention to detail and confidentiality
- Maintain professionalism, empathy, and cultural sensitivity in all interactions
- Communicate regularly with the research team for updates and support
- Ensure compliance with confidentiality, federal HIPAA regulations, and data security requirements
- Self-driven and comfortable working independently in a remote environment
- Tech-savvy with proficiency in Zoom and other web-based platforms like Salesforce
- Experience conducting interviews, surveys, or working in research settings
- Excellent communicator who builds trust and rapport with participants
- Comfortable engaging with participants through multiple channels, including in-person, phone, and video interviews
- Strong attention to detail and excellent organizational skills
- Comfortable using tablets, downloading mobile apps, and using other digital tools to complete tasks efficiently
- Enjoy working independently and managing your own schedule
- Access to a personal vehicle for in-person interviews
- Bilingual in English and Spanish
Benefits
- $50 upon completion of pre-training modules
- $300 upon completion of virtual training
- $50 upon completion of a skills assessment and mock interview
Company Overview
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