Home Based Seasonal Sr Specialist Retail

Home Based Seasonal Sr Specialist Retail Home Based Seasonal Sr Specialist Retail 3 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Apply today! Hourly rate is $18.00/hour. This role is a seasonal home based position and requires residency and maintaining residency in (Minnesota, CST, Wisconsin, CST, Texas, CST, South Dakota, CST or Arizona, MST) if offered the role. About Us Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. The Target Enterprise Services (TES) organization is close to the action when it comes to communication—whether with guests or Target team members. From guest service professionals and product designers, to vendor managers and financial and workforce management analysts, TES comprises several key and high-visibility areas that elevate and nurture Target’s distinctive reputation. We cultivate loyalty and satisfaction through exceptional service and support. And we foster a culture of responsive, knowledgeable and committed service—from the inside out—through enterprise services our people can count on. TES has multiple service centers focused on delivering a superior experience with every contact and providing the quick and seamless resolution of issues on behalf of our guests and team members. From RedCard Guest Services to Target.com Guest Services (TGS) to the Client Support Center (CSC), we pride ourselves on infusing every interaction with that signature Target service that guests and team members alike have come to expect. From our headquarter locations to our stores and distribution centers, we directly support Target’s bottom line through building guest loyalty as the retailer of choice and taking care of our team members so that they can get back to the work they do best. As a Home Based Seasonal Sr. Specialist Retail • You’ll provide a Target-branded experience with every guest interaction by listening, using critical thinking, and advocating for the guest in order to deepen the relationship and drive loyalty and sales. • You’ll achieve this by finding creative solutions to make it right for the guest, quickly adapting to the changing business needs, and sharing business intelligence through accurate documentation and coding. • You’ll learn new technology and solve problems using all available resources and knowledge. • You will interact with teams across Target to effectively resolve guest issues in a timely manner, and be responsible for identifying, evaluating and communicating guest trends to leadership promptly. • You may handle media sensitive or potential legal issues and situations that involve extensive research or partnership with other key Target leaders. As a part of this you’ll respond to a variety of written correspondence and be responsible for ensuring that all contacts reflect professionalism. • You’ll need to adapt quickly to the changing needs of the business while displaying a positive attitude and professionalism in interactions both internally and externally. • You’ll demonstrate critical thinking skills by identifying unique guest situations and making decisions appropriately. • You’ll leverage online resources and web-based applications to assist and resolve guest and team member issues exercising a complete and thorough understanding of policies and procedures that support compliance. • You’ll maintain department performance standards and goals related to performance and quality service. • You’ll work in a multi-media environment that’s challenging and fast paced, requiring you to prioritize work accordingly. Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs. Guest Relations: In this role you will primarily assist guests via phone contacts Start date: 9/22/2025 Permanant shifts: 32 -40 hour flex (this means that your schedule can vary between the minimum of working 32 hours per week to the maximum of 40 hours per week. You will know your schedule up to 3 weeks in advance). A variable day off will be given during the week when you work your weekend shift. • Monday - Friday 8:30am-5pm CST/6:30am - 3pm MST and every other weekend (both Saturday and Sunday) OR • Monday - Friday 1:30pm-10pm CST/11:30am - 8pm MST and every other weekend (both Saturday and Sunday) • please note that daylight savings time occurs November 2nd which will impact the MST schedule and move it back 1 hour later Training schedule: 40 hours per week. You will train in the schedule you are offered. Training will comprise of 11 days of virtual classroom training where your participation and attendance will be monitored • Monday - Friday 8:30am-5pm CST/6:30am - 3pm MST OR • Monday - Friday 1:30pm-10pm CST/11:30am - 8pm MST Digital Guest Services: In this role you will primarily assist guest via phone contacts Start da Apply tot his job Apply To this Job