Role Description
To process customs clearance (release) AND/OR confirm declarations for repetitive and non-complex shipments guided by the CCBS system and personal skills.
• Client (Internal/External): Import operations, Support Services, Consulting, Inbound services, Sales, etc., and all customs clients and partners.
• Specific output or services:
• Customs release AND/OR confirm declarations for repetitive and non-complex shipments using client' profile in CCBS system (creates or modifies line code/classification).
• Handle delivery service AND/OR import permits requests if required AND/OR gather and send proper documentation to the government.
Job Key Contributions/Task:
• Data entry (open customers' files, validate information, credit and invoicing).
• Collect supplementary information or documentation from customers, drivers, customs and other offices, etc., when required.
• Identify customer profiles discrepancies.
• Answer standard questions and requests from customers, drivers, customs and other offices.
• Work as team member with other actors: clients, UPS SCS employees, carriers, inbound agents.
Qualifications
• 6 months to 2 years of experience.
• High school degree.
• Bilingualism required - intermediate level (in Quebec Only).
• Basic knowledge in Customs operations, laws and regulations, and other government departments.
• Basic understanding of HS system.
• Basic computer skills.
Requirements
• Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
Company Description
• UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
• UPS is an equal opportunity employer.
• UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.