Role Description
Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.
We are looking for a Customer Service Representative (Bilingual: Mandarin-English) to start immediately!
Duties and Responsibilities
• Handle inbound and outbound insurance-related calls
• Assist customers with payments, renewals, and quoting support
• Communicate with Mandarin Chinese-speaking customers
• Use VOIP and Google Meet for customer calls
• Perform basic administrative tasks using Word, Excel, and Monday.com
Qualifications
• Fluent in Mandarin Chinese and English
• 3–5 years of customer service experience
• Experience handling insurance-related customer calls
• Proficient in Microsoft Word and Excel
• Familiarity with Monday.com
• Comfortable using VOIP and Google Meet
Technical Requirements
• USB Headset with Noise Cancellation feature
• Working Webcam
• Computer with at least 1.8 GHz processor and at least 4GB RAM
• Main Internet Service Speed: at least 25 Mbps cable connection
• Backup Internet Service Speed: at least 10 Mbps
Benefits
• Performance Incentives
• Job Security and Stability
• Paid Training
• Inclusive Culture
• Upskilling Opportunities
• 100% Work-From-Home
• Exceptionally Supportive Team
• Opportunities for Career Growth
• Fun Work Environment
• Holiday & Overtime Pay
Schedule
9:00 AM – 5:00 PM CST
Location
This is a remote job
Salary Package (with HMO)
PHP 65,000
Additional Information
• Only qualified candidates will be invited to take the assessment & scheduled for an interview.
• We have other vacancies that might interest your friends & colleagues. They can check us out at our Jobs Website.
• You may also refer your friends using our Affiliate Marketing Program and earn up to $30 if your referral is hired.