Role Description
Optio Solutions is seeking a motivated Remote Collection Representative to manage past-due accounts, communicate with consumers, and secure payments while maintaining a professional and compliant approach. Earnings potential of $35,360 - $55,000 annually (includes hourly rate and bonus opportunity).
• Make and receive phone calls in compliance with FDCPA guidelines and various regulatory agencies and state and local laws
• Negotiate and secure payment arrangements
• Meet collection and performance goals
• Maintain call volume and collection targets
• Collaborate with team members and work effectively under pressure
• Complete additional duties as assigned
Qualifications
• Basic math and computer skills
• Solid verbal communication and negotiating skills
• Ability to work in a fast-paced environment, under pressure with strict deadlines
• Professional demeanor in high-stress situations
• Maintain confidentiality at all times
• Able to work well independently
Requirements
• 1 Year 3rd Party Collection Experience Required
Benefits
• Comprehensive benefits package including Medical, Dental, and Vision coverage
• 401(k) with company match to support your future
• Tuition Reimbursement to help you grow professionally
• Paid Time Off for work-life balance
Company Description
Optio Solutions, LLC. is a company focused on improving clients’ ROI and protecting their brands through extensive financial services experience, advanced technology, certified data security, legal compliance, and professionally designated staff. Optio is a member of ACA International and the California Association of Collectors. The company is headquartered in Petaluma, California, with additional team members working remotely across the country.
Be part of a supportive, fast-paced team that celebrates hitting goals and rewards success.