This is a remote position.
What We Do
At Outsource Access, we help Nurse Partners, a premier healthcare staffing agency, match qualified nursing professionals to individualized care assignments across the Greater Philadelphia area. We don't just fill empty shifts—we make sure operations maintain extreme precision and urgency, as healthcare staffing leaves zero room for error.
How You’ll Make a Difference
Securing the Shift Before the Competition:You must act with extreme urgency to monitor staffing inboxes and email threads. You will assure B2B clients that their staffing needs are met quickly, creatively piecing together per diem shifts and persuading nurses to work at long-term care communities before facilities look elsewhere.
Anticipating the Unannounced Challenges:You don't just react to call-outs; you actively manage schedules and foresee problems before they happen, preventing scheduling mistakes through extreme attention to detail. If an employee is sick today, you proactively adjust the schedule for tomorrow and seamlessly switch shifts between employees to protect operational integrity.
Mastering the Local Logistics:You understand that nurses cancel shifts based on travel time in minutes rather than miles, requiring you to navigate the nuances of Philadelphia, Montgomery, Chester, and Delaware Counties. You actively study local geography and traffic routes to build schedules that actually work and to converse naturally with staff.
Elevating the Candidate Experience:You act as a professional extension of leadership, conducting structured pre-screening interviews for RN, LPN, and CNA candidates. You provide same-day follow-ups with clear next steps, ensuring our hiring pool remains warm and actionable.
Requirements
Is This You?
The Per Diem Puzzle Master:You bring a minimum of 3 years of experience in healthcare staffing, scheduling, or recruitment. You understand the unique nuances of managing per diem RNs, LPNs, and CNAs who create their own schedules without contracts, piecing together shifts at specific facilities to maximize coverage.
The Proactive Problem Solver:You operate with a "zero-mistake" mindset and double-check your work before submission. You refuse to use "I assumed" as an explanation, ensuring you enter shift data and review credentials with 100% accuracy.
The Relationship Builder:You possess exceptional English fluency with a professional phone presence, capable of representing executive-level standards. You are patient, empathetic, and coachable, using conversational intelligence to establish rapport and speak to customers about local interests.
Tech-Savvy:You have strong knowledge of Microsoft Teams, Indeed, and MyCloud. You also possess experience working in scheduling software and are ready to support the upcoming migration from Generations to Teambridge.
Your Home Office:You have a reliable "Bring Your Own Device" (BYOD) setup ready for the 9:00 PM to 5:00 AM PHT night shift. You are comfortable working evenings and nights, and are fully committed to the mandatory two on-call weekend days per month.
Benefits
Why You’ll Love Being Part of the OAmazing Team
You’re not just taking a job — you’re stepping into a role where your growth, security, and peace of mind actually matter. Here is the total package we’ve built for you:
Your Wellness & SecurityHealth & Wellness — Covered:You get comprehensive HMO coverage with a top provider so you can focus on work without worrying about medical bills.
Security for the “What Ifs”:Our Group Life Insurance benefit gives you added protection — because your future (and your family’s) deserves a safety net.
Time to Recharge — Guilt-Free:We support your well-being with paid leave credits that allow you to rest, reset, and show up as your best self — at work and at home.
Support You Can Count On:We take care of all government-mandated benefits, so everything is handled properly and on time.
Your Financial Rewards
Performance Incentives:Bring results — and you’ll see it rewarded. Simple as that.
Premium Pay:When you put in the time, we honor it. You receive Overtime Pay for extra miles and Night Differential for supporting the team during late hours.
13th Month Pay:A well-earned bonus to celebrate the results of your year’s effort.
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