Role Overview
We are seeking a dedicated Field Service Technician II to join our team and serve our clients in the Central Ohio area. The role will encompass expertly configuring and programming a wide range of devices and management platforms, overseeing system commissioning, and delivering comprehensive customer training at a basic operations level.
What You Will Do
Execute all Level I installer roles and responsibilities, demonstrate exceptional organizational skills, exhibit a deep understanding of project scopes and service expectations, assume leadership responsibilities, mentor Level 1 installers, establish and maintain regular communication channels, and showcase expertise in working with nurse call systems, card access systems, and video surveillance products.
Why It Might Be a Fit
The ideal candidate will have a minimum of 2 years of experience in a construction trade, advance knowledge of electricity, hands-on/field experience, basic telecommunication knowledge, and excellent communication skills.
Requirements
- Minimum 2 years with a previous construction trade
- Advance knowledge of electricity (high and/or low voltage)
- Hands-on/field experience from previous work experience
- Basic telecommunication knowledge (TCP/IP, general networking, computers, VoIP, etc)
- Ability to identify and use common low voltage cabling
- Possesses and maintains a working knowledge of basic IT networking, configurations and IP addressing
- Ability to read architectural drawings
- Team management/supervisor experience
- Previous experience completing projects within scope
- Previous experience with service ticketing processes
- Any previous knowledge in fire, CCTV, intrusion, emergency nurse call systems
- Excellent communication skills
- Must have valid US Driver’s license
Benefits
- Competitive base salary based on experience
- Bonus and commission programs
- Paid Time Off (PTO)
- Volunteer Paid Time Off (VTO)
- 100% employer paid family health insurance premium
- 100% employer paid disability insurance
- 100% employer paid dental & vision insurance
- 401k with Safe Harbor contributions from company annually
- Profit sharing opportunities
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