Our client is seeking a skilled and experienced Field Applications Engineer specializing in vision systems. The ideal candidate will have a strong technical background in CMOS image sensors, FPGAs, and imaging SoCs, coupled with excellent problem-solving and customer-facing skills. This remote position will be based in North America, supporting customers and sales team with technical expertise and solutions.
Tasks
- Technical Support:
Provide pre-sales and post-sales technical support to customers, addressing inquiries related to vision systems, CMOS image sensors, FPGAs, and imaging SoCs.
Assist customers with system integration, troubleshooting, and optimization of imaging solutions.
Conduct on-site and remote technical training sessions for customers and partners.
- Application Development:
Collaborate with customers to understand their application requirements and develop tailored solutions.
Assist in the design, development, and testing of custom applications and solutions.
Provide technical guidance and support during the evaluation and implementation phases.
- Product Expertise:
Maintain in-depth knowledge of our product portfolio, including technical specifications, features, and benefits.
Stay updated on industry trends, emerging technologies, and competitive products.
Act as a technical liaison between customers, sales teams, and solution development teams.
- Customer Engagement:
Build and maintain strong relationships with key customers, ensuring high levels of customer satisfaction.
Conduct regular follow-ups with customers to ensure successful implementation and address any ongoing technical issues.
Gather customer feedback and insights to inform solution development and improvement.
- Sales Support:
Assist the sales team in identifying and qualifying new opportunities, providing technical expertise during the sales process.
Participate in trade shows, conferences, and industry events to showcase our products and solutions.
Develop and deliver technical presentations and demonstrations to prospective customers.
Requirements
Qualifications:
- Bachelor’s degree in Electrical Engineering, Computer Engineering, or a related field (Master’s degree preferred).
- Minimum of 5 years of experience in a field applications engineering role or similar, specializing in vision systems.
- Extensive knowledge and hands-on experience with CMOS image sensors, FPGAs, and imaging SoCs.
- Strong problem-solving skills and ability to troubleshoot complex technical issues.
- Excellent communication and interpersonal skills, with the ability to explain technical concepts to both technical and non-technical audiences.
- Self-motivated and capable of working independently in a remote setting.
- Willingness to travel within North America as needed.
Preferred Qualifications:
- Familiarity with software development and programming languages relevant to imaging systems.
- Experience working in a customer-facing role with a proven track record of customer satisfaction.
- Expertise in one or more imaging application areas, for example, machine vision, scientific imaging, IoT, embedded imaging, automotive imaging, AR/VR, etc.
Benefits
- Be part of an innovative company at the forefront of imaging technology.
- Work in a flexible and remote environment with opportunities for travel.
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
Are you ready to bring your vision systems expertise to a broad range of customers and applications? Your job application will be reviewed by our experts in the imaging industry.
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