Are you ready to join a dynamic team and earn some extra cash before the holiday season? arenaflex is on the lookout for enthusiastic Temporary Entry Level Customer Service Representatives to work with us for a 3-week Temporary assignment starting on or around Wednesday, November 21st and wrapping up around Tuesday, December 17th. As a Remote Temporary Entry Level Customer Service Representative, you'll be the friendly voice our customers hear when they place their orders. Your role will involve answering continuous inbound phone calls, taking and entering customer orders into the system, and escalating any additional customer service needs.
**What's in it for you?**
* Competitive pay starting at $14.00 per hour plus upsell commission
* Shift premium of $0.50 per hour for hours worked after 4:30 PM
* Flexible scheduling: Choose your own days and hours between 7:00 AM - 7:00 PM, Monday through Friday, to meet the required 30+ hours of weekly availability
* Paid training
* Employee discounts up to 50%
* Booster Discount Certificates that allow employees to purchase company products for free
* Opportunity to work from the ease of your own home with a high level of computer knowledge
**About arenaflex**
arenaflex is a customer-centric business that supports warehousing, information technology, and contact centers. We generously support the communities we work in and offer many benefits and programs that support the well-being of our employees. As a Temporary/Part-Time employee, you'll have access to a range of benefits and perks, including performance-based pay, shift premium pay, holiday pay, safety and attendance incentives, employee discounts, and flexible work schedules.
**Key Responsibilities:**
* Answering continuous inbound phone calls
* Taking and entering customer orders into the system
* Escalating any additional customer service needs
* Working from home with a high level of computer knowledge
* Meeting the required 30+ hours of weekly availability
**Requirements:**
* Must be available for 30+ hours per week between 7:00 AM and 7:00 PM CST
* Must be available to work on all days between Monday and Friday, except for Thanksgiving and the following Friday
* Must have a PC or Laptop with:
+ Current and supported MS Windows 10 or 11 Operating System (No Mac, Vista, Chromebook, or XP)
+ Processor
+ AMD Ryzen 2nd Generation or newer OR
+ INTEL i-series 8th Generation or newer with 4 or more cores and must be 2018 or newer
+ 8GB RAM or installed memory
+ 10GB of Free Hard Disk Space
* Must have dedicated High Speed Internet:
+ Internet Download Speed: 10.0 MBPS
+ Internet Upload Speed: 5.0 MBPS
+ Wired Internet with a cable connection (Dial-up, Wi-Fi, Hotspots, and Satellite are not allowed)
* Must have a keyboard with function keys (F-Keys)
* Must have a wired USB headset
* Webcams are recommended (not required)
* Dual monitors recommended (not required)
* Minimum monitor size of 17+ inches recommended (not required)
* External mouse recommended (not required)
**Preferred Qualifications:**
* Previous customer service experience
* Strong communication and problem-solving skills
* Ability to work in a fast-paced environment
* Ability to meet the required 30+ hours of weekly availability
**What We Offer:**
* Competitive pay and benefits
* Flexible scheduling and work-from-home opportunities
* Paid training and employee discounts
* Opportunity to work with a dynamic team and contribute to the success of arenaflex
* Career growth opportunities and learning benefits
* A supportive and inclusive work environment
**How to Apply:**
If you're ready to join a dynamic team and earn some extra cash before the holiday season, apply now! arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. Please ensure you enter a valid email address that you check regularly when completing the application. You can expect emails from
[email protected] and
[email protected]. To prevent these emails from ending up in your junk/spam folders, we ask that you set your email filter to unblock, whitelist, or accept emails from these addresses. Please call us at 608-328-8480 if you have additional questions!
**About arenaflex**
arenaflex is a customer-centric business that supports warehousing, information technology, and contact centers. We generously support the communities we work in and offer many benefits and programs that support the well-being of our employees. As a Temporary/Part-Time employee, you'll have access to a range of benefits and perks, including performance-based pay, shift premium pay, holiday pay, safety and attendance incentives, employee discounts, and flexible work schedules.
**Benefits Details:**
Temporary/Part-Time Employee Benefits/Perks:
* Performance Based Pay/Incentives - We provide job performance pay and incentive-based pay for the majority of our Temporary/Part-Time roles
* Shift Premium pay for 2nd, 3rd, and Weekend shifts
* Holiday Pay for employees returning for their fifth consecutive season
* Safety and Attendance Incentives
* Employee Discounts - Our employee sales program offers employee discounts on items ordered from our catalogs and selected Outlet Store. Discounts range from 45% to 50% off.
* Employee Mini Stores - Discounted product offered at our multiple Employee Only Stores
* Flexible Work Schedules
**Join arenaflex Today!**
If you're ready to join a dynamic team and earn some extra cash before the holiday season, apply now! arenaflex is an equal opportunity employer and welcomes applications from diverse candidates.
Apply for this job