Are you a customer-focused professional with a passion for delivering exceptional service and building strong relationships with clients? Do you have a knack for handling cash transactions and navigating computer-based systems with ease? If so, we invite you to join our team at arenaflex as an Experienced Teller/Backup Customer Service Representative (In-Person) in our Plymouth, NH branch.
**About arenaflex**
arenaflex is a community bank in New Hampshire that has been serving the financial needs of businesses and consumers in the area for years. Our commitment to providing personalized service, innovative solutions, and a strong sense of community has earned us a reputation as a trusted and reliable partner in the region. As a valued member of our team, you will have the opportunity to make a real difference in the lives of our customers and contribute to the growth and success of our organization.
**Job Summary**
We are seeking a highly motivated and customer-centric Teller/Backup Customer Service Representative to join our Plymouth branch team. As a key member of our front-line staff, you will be responsible for providing exceptional service to our customers, processing transactions efficiently, and promoting arenaflex products and services. If you are a team player with a passion for delivering outstanding customer experiences, we encourage you to apply for this exciting opportunity.
**Key Responsibilities**
As a Teller/Backup Customer Service Representative, your primary responsibilities will include:
* Processing customer transactions efficiently while providing superior customer service
* Offering products and service solutions to meet the financial needs of our customers
* Providing account services to customers, including processing deposits, withdrawals, loan payments, check cashing, and selling cashier's checks
* Balancing cash drawers and ATMs
* Scanning teller transactions in preparation for electronic submission
* Ordering cash for the branch or serving as a backup for cash ordering
* Answering general customer questions and resolving issues in a timely and professional manner
**Requirements**
To be successful in this role, you will need to possess the following qualifications and skills:
* Excellent customer service skills, with a strong focus on building relationships and delivering exceptional experiences
* Strong communication skills, both verbal and written
* Ability to use and learn computer-based systems, including our banking software and other technology platforms
* Cash handling experience, with a strong attention to detail and accuracy
* Ability to work in a fast-paced environment, with multiple priorities and deadlines
* High school diploma or equivalent required; associate's or bachelor's degree preferred
**Benefits**
As a valued member of our team, you will enjoy a comprehensive benefits package, including:
* Health, dental, and vision insurance
* Life and long-term disability insurance
* Paid time off
* 11 paid holidays
* 401(k) retirement plan with company contribution
* Student loan and tuition assistance
* Opportunities for career growth and professional development
**Work Environment and Company Culture**
Our Plymouth branch is a dynamic and supportive work environment, where teamwork and collaboration are highly valued. As a member of our team, you will have the opportunity to work with a diverse group of professionals who are passionate about delivering exceptional service and building strong relationships with our customers. Our company culture is built on a foundation of integrity, respect, and open communication, and we are committed to creating a workplace that is inclusive, supportive, and fun.
**Compensation and Perks**
We offer a competitive salary and benefits package, with a starting rate of $18.00 per hour. In addition to your base salary, you will also be eligible for a range of perks and incentives, including:
* Opportunities for career growth and professional development
* Recognition and rewards for outstanding performance
* Access to exclusive employee discounts and benefits
* A fun and supportive work environment, with regular team-building activities and social events
**How to Apply**
If you are a motivated and customer-focused professional who is passionate about delivering exceptional service and building strong relationships with clients, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to our online application portal. We look forward to hearing from you!
**Equal Employment Opportunity**
arenaflex is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds, and we are proud to be an employer of choice for individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Apply for this job