At arenaflex, we're dedicated to delivering exceptional healthcare services to our members, and we're seeking a highly skilled and detail-oriented Remote Medical Record Coordinator to join our team. As a key member of our remote workforce, you'll play a vital role in ensuring the integrity of our electronic medical records and providing top-notch customer service to our members.
**About arenaflex**
arenaflex is a leading healthcare organization that's passionate about improving the lives of our members. We're committed to providing innovative solutions, exceptional service, and a supportive work environment that fosters growth and development. As a remote employee, you'll have the flexibility to work from anywhere, while still being part of a dynamic and collaborative team.
**Key Responsibilities**
As a Remote Medical Record Coordinator, you'll be responsible for:
* Performing quality checks on automated reports, received scans, and ensuring electronic filing for assigned products and corresponding members
* Collaborating with multiple departments to obtain and confirm necessary documents are in place and properly set-up in the Electronic Medical System (EMS) database
* Processing members' electronic documents, proof of data for inaccuracies, and any other missing information
* Resolving discrepancies identified using standard procedures and/or returning incomplete documents to their respective departments for correction and resolution
* Responding and coordinating field assignments for Interpreters by checking availability and assigning staff as appropriate, taking location into consideration
* Facilitating manual mailings for other departments
* Moving existing members, auto-enrollees, and dis-enrollments to and from the appropriate line of business lists in the centralized NY State Uniform Assessment System (UAS) for Integrated Products
* Additional duties as assigned
**Essential Qualifications**
* High School diploma or equivalent (GED)
* Ability to prioritize and follow through on assigned tasks
* Proficiency in navigating the Internet
* Ability to work with multiple electronic documentation systems simultaneously
* Ability to troubleshoot or explain basic hardware and software errors and work with a Technician remotely to perform step-by-step repairs
* Work experience with an electronic patient health information (PHI) database (medical records database)
* Microsoft Excel skills, including edit, search, sort/filter, format using already created pivot tables to locate information
* Data entry/database management experience with Microsoft Excel and other systems/applications
* Attention to detail performing quality checks and proofreading
* Work experience in a healthcare environment
**Preferred Qualifications**
* Knowledge of Medicare, Medicaid, or managed care and medical terminology
* Experience working with electronic medical records systems
* Strong communication and interpersonal skills
* Ability to work in a fast-paced environment and meet deadlines
* Experience with data analysis and reporting
**Skills and Competencies**
* Strong analytical and problem-solving skills
* Excellent communication and interpersonal skills
* Ability to work independently and as part of a team
* Strong attention to detail and organizational skills
* Ability to prioritize tasks and manage multiple projects simultaneously
* Proficiency in Microsoft Office, including Excel, Word, and Outlook
* Experience with electronic medical records systems and data entry software
**Career Growth Opportunities and Learning Benefits**
At arenaflex, we're committed to helping our employees grow and develop their careers. As a Remote Medical Record Coordinator, you'll have access to:
* Ongoing training and development opportunities
* Mentorship and coaching from experienced colleagues
* Opportunities for career advancement and professional growth
* A supportive and collaborative work environment
* Flexible work arrangements and remote work options
**Work Environment and Company Culture**
arenaflex is a dynamic and innovative organization that's passionate about improving the lives of our members. Our company culture is built on the values of:
* Excellence: We strive for excellence in everything we do.
* Integrity: We operate with integrity, honesty, and transparency.
* Respect: We treat each other with respect and dignity.
* Collaboration: We work together as a team to achieve our goals.
* Innovation: We're committed to innovation and continuous improvement.
**Compensation, Perks, and Benefits**
arenaflex offers a competitive compensation package, including:
* Competitive salary and benefits
* Flexible work arrangements and remote work options
* Ongoing training and development opportunities
* Mentorship and coaching from experienced colleagues
* Opportunities for career advancement and professional growth
* A supportive and collaborative work environment
**Equal Employment Opportunity**
arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We're committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.
**How to Apply**
If you're a motivated and detail-oriented individual who's passionate about delivering exceptional customer service and ensuring the integrity of electronic medical records, we encourage you to apply for this exciting opportunity. Please submit your application through our website, including your resume and a cover letter outlining your qualifications and experience.
**Note**
Please note that as a prospective new team member, you must be fully vaccinated with a CDC/FDA-approved COVID-19 shot(s) to work in our offices. If you're selected to interview for this role, we'll explain our vaccination policy in further detail and ensure you're comfortable moving forward with this company policy.
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