Introduction to Teleperformance
Teleperformance is a global, digitally powered business services company that delivers advanced solutions to help the world's best brands streamline their operations in meaningful and sustainable ways. With over 410,000 inspired and passionate individuals speaking more than 300 languages, our global scale and local presence enable us to make a positive impact on our communities, clients, and the environment. As a leader in the industry, we are committed to providing a workplace that values diversity, inclusion, and employee well-being, ensuring that our team members can bring their best selves to work every day.
Job Overview
We are seeking a dedicated and experienced Event Marketing Manager to join our North America Field Marketing team. As a key member of our team, you will be responsible for leading the strategy, planning, and execution of industry trade shows, owned national engagement events, owned and sponsored regional in-person events, and virtual and hybrid events. These activations are designed to drive brand awareness, demand generation, and client engagement, ultimately supporting our sales teams and contributing to new business revenue growth.
Key Responsibilities
- Develop and execute comprehensive event marketing strategies to achieve business objectives, including managing event budgets, logistics, and post-event reporting to ensure seamless experiences across all engagements.
- Drive target audience registrations and attendance, secure speakers for thought leadership content, and leverage social media to promote event participation and build awareness.
- Collaborate with field marketing teams on post-event activities and analysis to inform future activations and participation, and work with the broader marketing team as part of an integrated marketing strategy.
- Provide exceptional project and budget management skills, with an eye for detail in execution, reporting, and ROI analysis, and stay informed of the latest event-related trends and best practices.
- Advocate for new ideas and approaches in support of continuous improvement and innovation, and partner with internal stakeholders to develop unique, engaging event experiences.
- Manage events across time zones or regions with a strategic, proactive, result-oriented mindset, and travel to event locations as required (approximately 1-2 times monthly).
Essential Qualifications
To be successful in this role, you should have:
- 7+ years of event marketing experience in the B2B services and/or technology industry, with a proven track record of managing large-scale and regional events.
- Experience with corporate-level event management, including production, marketing, and logistics, and a marketing or related degree.
- High-level proficiency with various software applications, including Microsoft PowerPoint, Microsoft Word, and Excel, as well as event management software and tools such as ON24, Cvent, Eventbrite, or similar platforms.
- Proven project management and problem-solving skills, with the ability to deliver events and logistics on time and within budget, and a high energy level.
- Excellent written and oral communication, collaboration, and negotiation skills, with the ability to maintain relationships with vendors, peers, partners, and internal senior stakeholders.
Preferred Qualifications
While not essential, the following qualifications are preferred:
- Experience working in a remote environment, with the ability to work independently and manage multiple stakeholders and tight deadlines.
- A strong understanding of immersive customer engagement tactics, including the selection, management, and execution of collateral and giveaways for all events.
- Familiarity with social media platforms and their application in event marketing, as well as experience with data analysis and ROI measurement.
Skills and Competencies
To excel in this role, you should possess:
- Exceptional project and budget management skills, with attention to detail and the ability to analyze ROI.
- Strong communication and leadership abilities, with the capacity to manage multiple stakeholders and tight deadlines.
- A creative and innovative approach to event marketing, with the ability to develop unique and engaging event experiences.
- Excellent problem-solving and negotiation skills, with the ability to think critically and outside the box.
- A high level of proficiency with event management software and tools, as well as Microsoft Office applications.
Career Growth Opportunities
At Teleperformance, we are committed to providing our employees with opportunities for growth and development. As an Event Marketing Manager, you will have the chance to work on a wide range of events and activations, developing your skills and expertise in event marketing, project management, and budget management. You will also have the opportunity to collaborate with cross-functional teams, including sales, marketing, and field marketing, and contribute to the development of our event marketing strategy.
Learning and Development Benefits
We offer a range of learning and development opportunities, including:
- Paid training and professional development programs to help you enhance your skills and knowledge.
- Access to industry-leading event management software and tools, as well as Microsoft Office applications.
- Opportunities to attend industry conferences and events, and participate in webinars and online training sessions.
- A dedicated team of experienced event marketing professionals who can provide guidance and support.
Work Environment and Company Culture
At Teleperformance, we are committed to creating a workplace that is conducive to happiness and a healthy work-life balance. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. Our company culture is built on the values of inclusion, diversity, and employee well-being, and we strive to create an environment where everyone feels welcome and valued.
Compensation, Perks, and Benefits
We offer a competitive salary range of $70-90,000, as well as a range of perks and benefits, including:
- Paid training and professional development programs.
- Competitive wages and full benefits, including medical, dental, vision, and 401k.
- Paid time off and employee wellness and engagement programs.
- Opportunities for career growth and advancement.
Conclusion
If you are a motivated and experienced event marketing professional looking for a new challenge, we encourage you to apply for this exciting opportunity. As an Event Marketing Manager at Teleperformance, you will have the chance to work on a wide range of events and activations, develop your skills and expertise, and contribute to the success of our sales teams. Don't miss out on this opportunity to join our team and take your career to the next level. Apply now!
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