Welcome to blithequark
At blithequark, we value each colleague's contributions, management, and effect. Every team member has the opportunity to share in the business enterprise's achievement, and we strive to uphold our organization values and effective backing promise to offer the arena's first-class purchaser experience every day. With integrity and an inclusive environment, we ensure each person is seen, heard, and feels like they belong. Join our crew and let's lead the way collectively.
About the Role
As part of the Customer Listening Team, you will be responsible for handling the end-to-end Voice of the Customer technique. This includes layout and programming of customer experience surveys, which comprise over 40 studies translated in more than 10 languages and deployed in over 20 countries. The Senior Statistics Architect will assist in the transformation and innovation of the end-to-end Voice of the Customer method, working closely with product and process owners, subject matter specialists, and the Agile team in technology.
Key Responsibilities
- Work closely with the application teams to outline, frame, and capture business needs
- Develop knowledge of Voice of the Customer methods and leverage the same to define and transform the data within the Cornerstone Big Data Platform
- Design and build a robust data model architecture to aid most fulfilling data processing and standardized metric definitions
- Enable big data and batch/real-time analytical solutions leveraging transformational technologies (Hadoop, HDFS, MapReduce, Hive, Spark, and Python) to deliver innovative solutions ensuring data quality and accuracy through extensive testing at variable and use case level
- Provide guidance to enhance competencies to drive efficiency in computing programs using big data ecosystem
- Power customer tale evaluation & elaboration, design and development of software programs, testing & builds automation tools
- Proactively identify and automate manual tasks to improve quality and efficiency
Requirements and Qualifications
To be successful in this role, you should have:
- Hands-on development experience on Hive/Hadoop, Pyspark, Python, Shell Scripting Languages, Development Launch Management, and Troubleshooting understanding for data-driven projects for a span of no less than 3+ years
- Active collaboration with dating managers/product owners for expertise in functional requirements and converting them into technical deliverables
- Familiarity with Agile methodologies of delivery, where small increments of a product are introduced at regular intervals to the business groups
What We Offer
At blithequark, we prioritize our colleagues' and their loved ones' holistic well-being, providing benefits that guide their physical, financial, and intellectual health through each stage of life. These benefits include:
- Competitive base salaries
- Bonus incentives
- Support for economic well-being and retirement
- Flexible working model with hybrid, on-site, or digital arrangements depending on position and business need
- Generous paid parental leave policies (depending on your location)
- Free access to on-site health facilities staffed with nurses and doctors (depending on location)
- Free and confidential counseling aid through our Healthy Minds program
- Career development and education opportunities
Our Culture and Work Environment
At blithequark, we pride ourselves on our inclusive and diverse culture, where every colleague feels valued and supported. Our work environment is designed to foster collaboration, creativity, and innovation, with a focus on delivering exceptional customer experiences. We believe in empowering our colleagues to take ownership of their work and providing them with the tools and resources they need to succeed.
Why Join blithequark?
By joining blithequark, you will become part of a dynamic and innovative team that is shaping the future of customer experience. You will have the opportunity to work with cutting-edge technologies, collaborate with talented colleagues, and contribute to the growth and success of our organization. If you are passionate about delivering exceptional customer experiences and are looking for a challenging and rewarding role, we encourage you to apply.
How to Apply
To apply for this exciting opportunity, please click on the link below. We look forward to receiving your application and exploring how you can contribute to the success of blithequark.
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