Introduction to Walgreens and Our Mission
Walgreens, part of Walgreens Boots Alliance, Inc. (WBA), is a leading integrated healthcare, pharmacy, and retail company with a 170-year legacy of caring for communities. Our mission is to create more joyful lives through better health. With almost 9,000 brick-and-mortar stores across America, Puerto Rico, and the U.S. Virgin Islands, Walgreens is proud to be a neighborhood health destination serving nearly 10 million customers every day. Our pharmacists play a critical role in the U.S. healthcare system by providing a wide range of pharmacy and healthcare services, including those that drive equitable access to care for the nation's medically underserved populations.
About the Role: Registered Nurse - Remote Work from Home
We are seeking an experienced Registered Nurse to join our team in a remote work from home capacity. As a Registered Nurse with Walgreens, you will be responsible for performing patient-centered clinical management programs for both payer and pharma partners to ensure comprehensive and intensive patient data is captured. This role requires a strong and diverse skillset in relevant areas to drive success, including excellent verbal and written communication and interpersonal skills, with the ability to communicate in a professional and confidential manner.
Key Responsibilities:
- Completes initial assessments for patients, which may include assisting with implantation pump programming and troubleshooting given Plan of Treatment (POT);
- Completes system-driven assessments, such as Depression Screenings for select disease states;
- Conducts follow-up evaluations and outreach to determine medication history and to improve medication adherence;
- Provides disease state education, including medication administration, resources on side effect management, exceeded to MDO, and more;
- Responsible for daily nursing care activities, including completion of nursing coordination/plan of treatment structures, building supply records, nursing assessments, initial screenings, and studies for patients, programming and troubleshooting infusion pumps based on the Plan of Treatment (POT) outlined by a pharmacist, infusion site/mixture site education training/procedures, receiving nursing orders, process management, and patient clinical nursing management, and follow-up calls to patients as appropriate per specialty;
- Reviews and reports daily in team and individual performance metrics and quality statistics and assists with extrapolation of system applications to develop reports of data regarding productivity trends;
- Assists with creating, updating, and implementing departmental Standard Operating Procedures related to system applications, programs, processes, and products;
- Offers support within the scope of practice for a nurse and escalating to pharmacist for patient-specific medication questions, including side effect management and quality of life screening;
- May work with specific nursing specialties, such as but not limited to Infusion Care, Fertility Request, Nursing Coordination, Care Management;
- May have additional responsibilities assigned as deemed necessary for nurse specialty and as assigned by the specific department, other duties as judgment or need dictate;
- Reviews prior approval criteria for specified payers related to defined medications; evaluates all requests for prior approvals, requests, and accompanying assignments;
- Provides nursing community informed authority support; manages following pharma and payer-related nursing documentation demand; advises on complex cases and aids quality care resolution;
- Serves as a contact between physicians/specialists, clinical professionals, and office clinical staff;
- Participates in professional associations and seminars to acquire unexpected work-related knowledge, in support programs, and continuing education as required;
- Serves as a Resource for disease-specific initiatives teams;
Essential Qualifications:
- Associate's degree in Nursing;
- Current license/registration as an RN (Registered Nurse) with the state-leading board of Nursing in the state in which the position resides;
- Must obtain and maintain Nurse Licensure Compact (NLC) multistate license and necessary non-nursing licensure conservative state license in at least six months of employment start date (company-sponsored); all exceptions to this timeline require management approval;
- 2 years' work experience in nursing;
- Related work experience in a specialty pharmacy, PBM, and/or healthcare call center setting;
- Excellent verbal and written communication and interpersonal skills with the ability to communicate in a professional and confidential manner;
- Able to travel up to/somewhere around 10% of the ideal time for business purposes (inside state and out of state);
Preferred Qualifications:
- Bachelor's degree in Nursing;
- Active Nursing Licensure Compact (NLC) multistate license and nursing license(s) in states not participating in Nursing Licensure Compact;
- Experience working with contracting and agreement requirements is essential for the proper specialty;
- Proven ability to work in a team environment;
- Organized and meticulous with proven problem-solving skills;
- Outstanding written/verbal communication and interpersonal skills with the ability to lead, motivate, and communicate with internal and external clients;
- Knowledge of customer service principles and handling including customer needs assessment, fulfilling quality standards for services, and evaluation of customer satisfaction;
Career Growth Opportunities and Learning Benefits
At Walgreens, we are committed to helping our employees grow and develop in their careers. As a Registered Nurse with our company, you will have access to a wide range of training and development programs, including continuing education opportunities, leadership development programs, and mentorship opportunities. We also offer a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
Work Environment and Company Culture
Our company culture is built on a foundation of respect, integrity, and compassion. We are committed to creating a work environment that is inclusive, supportive, and empowering, where all employees feel valued and able to contribute their best work. As a remote worker, you will be part of a virtual team that is connected through technology and shared goals. We use a variety of tools and platforms to facilitate communication, collaboration, and connection among team members, including video conferencing, instant messaging, and project management software.
Compensation, Perks, and Benefits
We offer a competitive salary range of $26-$35 per hour, depending on experience. In addition to our competitive salary, we also offer a range of perks and benefits, including flexible scheduling, remote work options, and a comprehensive benefits package. Our benefits package includes medical, dental, and vision insurance, 401(k) matching, and paid time off, as well as access to employee discounts, wellness programs, and employee recognition programs.
Conclusion
If you are a motivated and compassionate Registered Nurse looking for a new challenge, we encourage you to apply for this exciting opportunity. As a remote worker with Walgreens, you will have the flexibility to work from home and be part of a dynamic team that is dedicated to delivering exceptional patient care. Don't miss out on this opportunity to join our team and make a difference in the lives of our patients. Apply now!
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