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Posted May 29, 2026

Experienced Ramp Agent (Customer Service Agent) - PHX - Join careerzynith's Dynamic Team

At careerzynith, we're passionate about delivering exceptional customer experiences and ensuring the safe transportation of cargo. As a Ramp Agent, you'll play a vital role in our mission, working closely with our customers to ensure their baggage and cargo arrive safely and on time. If you're a team player with a strong commitment to safety and customer satisfaction, we want to hear from you! **About careerzynith** careerzynith is a leading provider of innovative solutions in the logistics and transportation industry. Our team of dedicated professionals is driven by a shared passion for excellence, and we're committed to creating a workplace culture that values diversity, inclusion, and employee growth. With a focus on safety, customer satisfaction, and operational efficiency, we're constantly striving to improve and innovate. **Key Responsibilities** As a Ramp Agent, you'll be responsible for: * Safely lifting, loading, unloading, and transporting baggage, mail, and cargo to and from aircraft, ensuring timely connections by guiding incoming and departing aircraft from the gate positions. * Safeguarding cargo, baggage, and mail from damage, loss, and weather conditions. * Safely driving and operating ground equipment such as tugs, belt loaders, and tow tractors in areas of congestion. * Operating baggage scanners and computers to ensure baggage is routed accurately to the customer's destination. * Maintaining a high level of safety awareness and adhering to all safety protocols and procedures. **Work Environment and Culture** As a Ramp Agent, you'll work in a fast-paced, dynamic environment with a focus on safety and customer satisfaction. Our team is committed to creating a positive and inclusive work culture, where every employee feels valued and supported. You'll have the opportunity to work with a diverse group of professionals, share ideas, and contribute to our ongoing improvement initiatives. **Benefits and Perks** At careerzynith, we believe in sharing our success with our employees. As a Ramp Agent, you'll enjoy: * Competitive salary and regular pay increases * Comprehensive health benefits, including medical, dental, vision, short/long-term disability, and life insurance * Paid time off, including vacation, holidays, paid personal time, maternity and parental leave * 401(k) with generous company contributions up to 9% * Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages * Holistic Wellbeing programs to support physical, emotional, social, and financial health * Domestic and International space-available flight privileges for employees and eligible family members * Career development programs to achieve your long-term career goals * World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint * Recognition rewards and awards through the platform Unstoppable Together * Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective, and help implement strategies * Access to over 500 discounts, specialty savings, and voluntary benefits through careerzynith perks, such as car and hotel rentals, auto, home, and pet insurance, legal services, and childcare. **What You Need to Succeed** To be a successful Ramp Agent, you'll need: * Consistently prioritize safety and security of self, others, and personal data * Embrace diverse people, thinking, and styles * Possess a high school diploma, GED, or high school equivalency * Be at least 18 years of age and have authorization to work in the United States * Have a valid driver's license * Proficiency in English * Pass a physical ability test (PAT) * Must wear required company-approved Personal Protective Equipment (PPE) to include, but not limited to: hearing protection, safety-toe footwear, protective headwear (bump cap or hard hat), and high visibility safety apparel subject to an approved accommodation, such as alternate PPE * Ability to hold airport-specific requirements such as a SIDA Badge and Customs Seal **What Will Give You a Competitive Edge** While not required, the following qualifications will give you a competitive edge: * Previous experience in a similar role or industry * Strong communication and interpersonal skills * Ability to work in a fast-paced environment with a high level of accuracy and attention to detail * Familiarity with airport operations and procedures * Certification in a related field, such as safety or customer service **Simple Application Process** Ready to join our dynamic team? The first step is easy. Click apply now and we'll be in touch soon! Apply To This Job **Join careerzynith Today!** At careerzynith, we're passionate about creating a workplace culture that values diversity, inclusion, and employee growth. If you're a team player with a strong commitment to safety and customer satisfaction, we want to hear from you! Apply now and take the first step towards a rewarding career with careerzynith.