At careerzynith, we're on a mission to revolutionize the way we approach customer service in the insurance industry. As a Licensed Customer Service Agent, you'll be at the forefront of this movement, working closely with clients to provide exceptional support and guidance on their insurance policies. If you're a detail-oriented, customer-loving, problem-solving insurance professional with a passion for delivering top-notch service, we want you to join our team!
**About careerzynith**
careerzynith is a leading provider of innovative insurance solutions, dedicated to building strong relationships with our clients and empowering our team to succeed. We're not just selling insurance – we're protecting dreams, supporting families, and making a real difference in people's lives. Our team is passionate about delivering exceptional customer experiences, and we're looking for like-minded individuals to join us on this journey.
**Key Responsibilities**
As a Licensed Customer Service Agent, you'll be responsible for:
* Assisting clients with policy questions, updates, and claims in a professional and timely manner
* Providing A+ customer service via phone, email, and in-person interactions, ensuring client satisfaction and loyalty
* Managing policy renewals, endorsements, and changes with accuracy and attention to detail
* Working with insurance carriers to ensure smooth transactions and top-notch service
* Supporting Account Managers with quotes, reports, and client correspondence
* Identifying opportunities to cross-sell/upsell and help clients maximize their coverage
**What You Bring to the Table**
To succeed in this role, you'll need:
* 5+ years of experience in personal lines insurance (Independent Agency preferred)
* Active P&C License – you're legit!
* Stellar communication and customer service skills that make clients feel valued
* Insane attention to detail – you catch what others miss
* Proficiency in insurance software (AMS360, Applied Epic) & Microsoft Office Suite
* Ability to multitask like a pro in a fast-paced environment
**Why You'll Love Working at careerzynith**
* Competitive Compensation – because great talent deserves great pay!
* Amazing Benefits – health, dental, vision – you're covered
* 401(k) with Company Match – free money for your future!
* Generous PTO & 9 Paid Holidays – work-life balance? We got it
* Career Growth & Training – we invest in YOU with personalized training and development
* Give Back to the Community – 16 hours of additional PTO for volunteering
* Fun, Supportive Team – we work hard, play hard, and celebrate success!
**Join the careerzynith Family!**
If you're looking for a dynamic, rewarding career where your work makes a difference, apply today! We're excited to meet you and explore how you can contribute to our mission of delivering exceptional customer experiences in the insurance industry.
**Location:** Dallas, TX
**Expected Salary:** Competitive
**How to Apply:**
Ready to take the next step in your career? Click the link below to apply for this exciting opportunity:
Apply for the job now!