Are you passionate about delivering exceptional customer experiences and driving business growth through innovative talent development strategies? Do you thrive in a fast-paced, dynamic environment where no two days are ever the same? If so, we invite you to join our team at arenaflex as an Experienced Human Resources Expert – Customer Service and Talent Development.
**About arenaflex**
As a Fortune 50 organization with over 400,000 colleagues around the world, arenaflex is a renowned brand and one of America's leading retailers. Our mission is to help all families find the joy of everyday life by focusing on our communities, fueling and fostering talent through development opportunities, and prevailing as one arenaflex team. At our core, our purpose is infused in what our identity is, what we value, and how we work. It's how we think, grow, and win together.
**About Human Resources at arenaflex**
You are a team that champions change, proactively removes obstacles, and creates diverse and comprehensive talent development methodologies to achieve our visitor-driven mission. You are part of a HR team that is dedicated to supporting teams and leaders to build a sales force that is passionate about exceeding customer expectations and where teams love to work.
At arenaflex, we believe in our colleagues having significant experiences that help them build and develop skills for a career. The role of a Human Resources Expert can provide you with:
* Knowledge of federal, state, and local business regulations
* Experience using essential Office Suite PC and labor force management programs
* Knowledge of industry-leading individuals and planning software
**Key Responsibilities:**
As a Human Resources Expert, your day will be filled with a variety of tasks, including:
* Creating a welcoming experience by genuinely engaging with all customers
* Quickly understanding whether a customer needs help or wants to connect, following non-verbal and verbal cues to tailor your approach
* Engaging with customers in a genuine way, including asking questions to better understand their specific needs
* Being knowledgeable about the products, services, and tools available in the store, and clearly explaining them to customers to resolve issues and enhance their experience
* Thanking customers in a genuine manner and letting them know we're happy they chose to shop at arenaflex
* Knowing the store sales objectives and patterns with customers and teams that are impacting and driving business results
* Working with your HR leader to anticipate and address specific talent and staffing needs for every area of the business; this includes understanding customer needs and ensuring the right blend of experience, offering capabilities, and product excitement to deliver the right experience
* Executing purposeful recruiting efforts to help leaders find and recruit talent with the right skills and experience to best serve customers
* Supporting the training needs of your store's sales team and being a champion for continuous learning
* Being an expert resource for scheduling systems and pay practices
* Serving as a gateway by listening to colleagues and collaborating with suitable leaders to take action on a case-by-case basis
* Following through on all Human Resources functional and recurring programs
* Exhibiting a culture of moral leadership, safety, and compliance
* Working in a safe manner consistently to help yourself and others; identifying and addressing risks; adhering to all safety protocols and best practices.
* Any other responsibilities based on business needs
**What We're Looking For:**
We may be an excellent match if:
* Working in a fun and fast-paced environment gets you excited? We work collaboratively and effectively to deliver for our customers
* Providing support to our customers that makes them say "I LOVE arenaflex!" motivates you? That's why we love working at arenaflex
* Loading, setting, and selling arenaflex products seems like your thing? That's the core of what we do
* You're not looking for Monday through Friday work where you're at a computer all day? We're busy all day (yes, even on weekends), making it easy for customers to feel welcome, inspired, and rewarded
Fortunately, we offer comprehensive training that will help you develop the skills you need to be a Human Resources Expert. However, there are a few skills you should have:
* An inviting and accommodating attitude towards customers and other colleagues
* The ability to communicate on various frequency devices and work handheld scanners, and other technology hardware as directed
* Successful interpersonal skills
* Ability to work both independently and as part of a team
* Resolve customer questions quickly on the spot
* Scrupulousness and follow multi-step processes
* Ability to stay engaged and motivated in a high-speed environment and complete multiple tasks within established timeframes
**Essential Requirements:**
We are a great workplace and care about our teams, so we want to ensure we're clear about a few additional essentials that we expect:
* Accurately handle sales register operations as needed
* Lift items up to 10 pounds regularly without additional assistance from others
* Able to work in and exposure to varying temperatures, humidity, and other elements while performing specific work tasks including but not limited to Drive-Up, carryout, etc.
* Ability to stay mobile for the duration of a scheduled shift (shift length may vary)
* Flexible schedule for work (e.g., evenings, weekends, and holidays); strong and consistent attendance required
**Join Our Team at arenaflex:**
If you're passionate about delivering exceptional customer experiences and driving business growth through innovative talent development strategies, we invite you to join our team at arenaflex. Apply now and become a part of our dynamic and collaborative environment.
Apply Job!
**Compensation and Benefits:**
arenaflex offers a competitive compensation package, including a starting hourly rate of $17.25 USD per hour. We also offer a range of benefits, including comprehensive training, opportunities for career growth and development, and a supportive work environment.
**Work Environment and Culture:**
arenaflex is committed to creating a positive and inclusive work environment that values diversity, equity, and inclusion. We believe in fostering a culture of collaboration, innovation, and continuous learning, where our colleagues feel empowered to grow and develop their skills and careers.
**Career Growth Opportunities:**
arenaflex offers a range of career growth opportunities, including training and development programs, mentorship, and opportunities for advancement. We believe in investing in our colleagues and helping them develop the skills and knowledge they need to succeed in their careers.
**Learning Benefits:**
arenaflex offers a range of learning benefits, including comprehensive training programs, online courses, and opportunities for continuous learning and development. We believe in fostering a culture of continuous learning and development, where our colleagues feel empowered to grow and develop their skills and knowledge.
**Conclusion:**
If you're passionate about delivering exceptional customer experiences and driving business growth through innovative talent development strategies, we invite you to join our team at arenaflex. Apply now and become a part of our dynamic and collaborative environment.
Apply for this job