**Join arenaflex, a Human-centered. Tech-powered. Intelligence-fueled. company, as we revolutionize the customer experience across the globe.**
At arenaflex, we're on a mission to create game-changing solutions that help brands grow and thrive in a rapidly changing world. As a leading global solutions company, we combine human-centered design, powerful data, and cutting-edge technology to accelerate customer experience (CX) transformation at scale. Our Concentrix Catalyst team is at the forefront of this revolution, and we're looking for talented individuals like you to join our ranks.
**About arenaflex**
arenaflex is a new breed of tech company that's redefining the way we think about customer experience. We're a global solutions company that's trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands. With a presence in over 70 countries spanning 6 continents, we're committed to delivering innovative solutions that drive business growth and customer satisfaction.
**Our Game-Changers**
At arenaflex, we're passionate about challenging conventions, delivering outcomes that were previously unimaginable, and creating experiences that go beyond WOW. If you're a like-minded individual who's eager to make a meaningful impact, we'd love to discuss career opportunities with you.
**The Concentrix Catalyst Team**
As a member of our Concentrix Catalyst team, you'll be working with the engine that powers our experience design and engineering capabilities. You'll be surrounded by the best in the world, providing market-leading technology and insights to modernize and simplify the customer experience. Our professional services team delivers strategic consulting, design, advisory services, market research, and contact center analytics that drive insights and value for our clients.
**Benefits and Perks**
As an arenaflex employee, you'll have access to a range of benefits and perks that support your career growth and well-being. These include:
* Private medical plans
* Great compensation package
* Retirement savings plans
* Paid learning days
* Flexible workplaces
* And many more!
**The Role**
As a Customer Engineer (SQL Server & Data Platform Engineer) at arenaflex, you'll design, optimize, and support modern database solutions that drive high availability, performance, and scalability. This role emphasizes leading cloud migrations to Azure, architecting disaster recovery solutions, and performing query optimization and performance tuning for enterprise-level systems.
**Key Responsibilities**
* Design and optimize SQL Server platforms, focusing on performance, high availability, and failover clustering
* Lead migrations of on-premises databases to Azure and other cloud platforms
* Architect disaster recovery solutions using FCI, Always On availability groups, and Azure services
* Perform query optimization, performance tuning, and troubleshooting for enterprise-level systems
**Requirements**
* 4 to 8 years of experience with SQL Server (2012+), Azure SQL, and data warehousing
* Expertise in high availability, clustering, and cloud-based database solutions
* Experience with Azure services like Data Factory, Data Lake Storage, and IaaS
* Strong skills in database performance tuning and query optimization
* Proven ability to work independently with strong customer service, problem-solving, and communication skills
* Comfort in presenting complex information to clients and influencing decisions effectively
**Salary and Benefits**
The on-target earnings range for this role is $91,457- $137,186, which includes a base salary and incentives that align with individual and company performance. Actual salaries will vary based on candidates' qualifications, skills, and competencies.
**Location and Work Environment**
This role is based in the USA, TX, and is a work-at-home opportunity. You'll have the flexibility to work from the comfort of your own home, while still being part of a dynamic and collaborative team.
**Language Requirements**
English is the primary language of communication for this role.
**Time Type**
This is a full-time position, requiring a minimum of 40 hours of work per week.
**Physical and Mental Requirements**
While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
**Equal Opportunity Employer**
arenaflex is an Equal Opportunity/Affirmative Action Employer, including Disabled/Vets. We're committed to creating a diverse and inclusive work environment that values and respects all individuals.
**How to Apply**
If you're a motivated and talented individual who's passionate about customer experience and database engineering, we'd love to hear from you. Please submit your application through the link below.
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