At arenaflex, we're dedicated to revolutionizing the way healthcare organizations manage their financial operations. As a leading provider of Extended Business Office (EBO) services, we empower hospitals and medical facilities to focus on patient care while we handle the complexities of private pay processing. We're now seeking a highly skilled and detail-oriented EBO Support Specialist to join our team in Melbourne, FL.
**About arenaflex**
arenaflex is a dynamic and innovative company that's passionate about delivering exceptional results in the healthcare industry. Our team of experts is committed to providing top-notch services that exceed our clients' expectations. With a strong focus on customer satisfaction, we strive to build long-lasting relationships with our partners and stakeholders.
**Job Summary**
As an EBO Support Specialist, you'll play a critical role in processing a high volume of credit card payments and providing basic and advanced clerical functions within the EBO Division. You'll work closely with our Support Team Leader, Operations Manager, Coaches, and Customer Service Reps to ensure seamless communication and efficient operations. If you're a detail-oriented and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
**Key Responsibilities**
* Process a high volume of credit card payments and phone checks collected by EBO on a daily basis
* Manually post transactions for non-automated client systems
* Update Excel documents specific to the department
* Perform various clerical type duties on a regular and as needed basis
* Assist the Support Team Leader, Operations Manager, Coaches, and Customer Service Reps on a daily as needed basis
* Provide basic and advanced clerical functions within the EBO Division
**Essential Qualifications**
* Possess a GED, High School Diploma, or higher degree
* Be familiar and proficient on a personal computer and understand basic Windows based operating systems
* Strong knowledge and understanding of the EBO Private Pay process is strongly beneficial, but not mandatory
* Experience (6 – 12 months) in A/R is preferred, but not required
* Proficient in Microsoft Excel is strongly preferred
* High degree of understanding of basic accounting/bookkeeping principles is preferred
**Preferred Qualifications**
* Experience in a similar role or industry
* Strong analytical and problem-solving skills
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and meet deadlines
* High degree of detail-orientation and ability to multi-task
**Skills and Competencies**
* Strong organizational and time management skills
* Excellent communication and interpersonal skills
* Ability to work in a self-directed manner
* High degree of detail-orientation and ability to multi-task
* Proficient in Microsoft Excel and other software applications
* Strong analytical and problem-solving skills
**Career Growth Opportunities and Learning Benefits**
* arenaflex offers a comprehensive training program to help you develop your skills and advance your career
* Opportunities for professional growth and development in a dynamic and innovative company
* Collaborative and supportive work environment that encourages open communication and teamwork
* Recognition and rewards for outstanding performance and contributions to the company
**Work Environment and Company Culture**
* arenaflex is committed to creating a positive and inclusive work environment that values diversity and promotes work-life balance
* Our team is passionate about delivering exceptional results and exceeding our clients' expectations
* We encourage open communication, collaboration, and teamwork to achieve our goals
* arenaflex offers a comprehensive benefits package, including health insurance, dental insurance, disability insurance, and more
**Compensation and Benefits**
* Competitive salary range: $13.00 - $15.00 per hour
* Comprehensive benefits package, including:
+ 401(k)
+ 401(k) matching
+ Dental insurance
+ Disability insurance
+ Employee assistance program
+ Flexible spending account
+ Health insurance
+ Life insurance
+ Paid time off
+ Paid training
+ Tuition reimbursement
+ Vision insurance
**Schedule and Work Location**
* 8-hour shift: Monday to Friday, 8:00 a.m. to 5:00 p.m.
* In-person work location: Melbourne, FL
**How to Apply**
If you're a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We can't wait to hear from you!
**Equal Employment Opportunity**
arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a positive and inclusive work environment that values diversity and promotes work-life balance.
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