At arenaflex, we're dedicated to revolutionizing the healthcare industry by providing innovative solutions for medical data systems. As a fast-paced and accurate individual, we're seeking an EBO Support Specialist to join our team in Melbourne, FL. This role offers a unique opportunity to work from home and be part of a dynamic team that processes high volumes of credit card payments for hospitals across the country.
**About arenaflex**
arenaflex is a leading provider of medical data systems, specializing in Extended Business Office (EBO) services. Our team of experts works closely with hospitals to provide a seamless and efficient payment processing experience for patients. With a strong focus on customer satisfaction and accuracy, we're committed to delivering exceptional results in a fast-paced environment.
**Job Summary**
As an EBO Support Specialist, you'll be responsible for providing basic and advanced clerical functions within the EBO Division. You'll work closely with the Support Team Leader, Operations Manager, Coaches, and Customer Service Reps to ensure seamless communication and efficient processing of credit card payments. This role requires a high degree of accuracy, attention to detail, and the ability to multitask in a self-directed manner.
**Key Responsibilities**
* Manually post transactions for non-automated client systems
* Accurately process credit cards and phone checks collected by EBO on a daily basis
* Update Excel documents specific to the department
* Perform various clerical type duties on a regular and as needed basis
* Assist the Support Team Leader, Operations Manager, Coaches, and Customer Service Reps on a daily as needed basis
**Essential Qualifications**
* Possess a GED, High School Diploma, or higher degree
* Be familiar and proficient on a personal computer and understand basic Windows based operating systems
* Strong knowledge and understanding of the EBO Private Pay process is strongly beneficial, but not mandatory
* Experience (6 – 12 months) in A/R is preferred, but not required
* Proficient in Microsoft Excel is strongly preferred
* High degree of understanding of basic accounting/bookkeeping principles is preferred
**Preferred Qualifications**
* 1-2 years of experience in a similar role
* Strong communication and interpersonal skills
* Ability to work in a fast-paced environment with multiple priorities
* Strong attention to detail and accuracy
* Ability to multitask and remain focused while performing repetitive tasks
**Skills and Competencies**
* Strong organizational and time management skills
* Ability to work independently and as part of a team
* Excellent communication and interpersonal skills
* Strong problem-solving and analytical skills
* Ability to adapt to changing priorities and deadlines
* Strong attention to detail and accuracy
**Career Growth Opportunities and Learning Benefits**
At arenaflex, we're committed to providing our employees with opportunities for growth and development. As an EBO Support Specialist, you'll have access to:
* Ongoing training and development programs
* Opportunities for career advancement
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance
**Work Environment and Company Culture**
arenaflex is a fast-paced and dynamic organization that values innovation, teamwork, and customer satisfaction. Our team is dedicated to delivering exceptional results in a supportive and inclusive environment. As an EBO Support Specialist, you'll have the opportunity to work from home and be part of a team that's passionate about making a difference in the healthcare industry.
**Compensation, Perks, and Benefits**
* Competitive hourly rate: $13.00 - $15.00 per hour
* Comprehensive benefits package, including:
+ 401(k) matching
+ Dental insurance
+ Disability insurance
+ Employee assistance program
+ Flexible spending account
+ Health insurance
+ Life insurance
+ Paid time off
+ Paid training
+ Tuition reimbursement
+ Vision insurance
**Schedule and Work Location**
* 8-hour shift: Monday to Friday, 8:00 a.m. - 5:00 p.m.
* Work from home opportunity
**How to Apply**
If you're a motivated and detail-oriented individual with a passion for delivering exceptional results, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!
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