Transforming Lives through Personalized Coaching: Join Amazon's Disability & Leave Services Team
Amazon's Disability & Leave Services (DLS) team is revolutionizing the way the company supports employees with disabilities, fostering a culture of inclusivity and empowerment. As a key member of this innovative team, the Work Wellness Coach (WWC) plays a vital role in delivering highly personalized accommodation coaching services to Amazon employees across the U.S. If you're passionate about making a meaningful difference in people's lives and have a background in disability support, we invite you to explore this exciting opportunity.
About the Role
The Work Wellness Coach is a remote position that involves providing virtual 1:1 coaching services to Amazon employees with ADA-qualifying cognitive and mental health disabilities. As a WWC, you'll work closely with employees to identify barriers related to their disability and create tailored coaching plans to overcome these challenges, ensuring they can excel in their roles. This is a unique chance to leverage your expertise in disability coaching and case management to drive positive outcomes and enhance Amazon's commitment to diversity and inclusion.
Key Responsibilities
- Provide disability coaching, resource referrals, and support to employees with qualifying conditions, as well as relevant supervisors, Human Resources, and other partners to promote Amazon's retention efforts.
- Identify individual support needs and barriers related to disability, learning, and communication style, and develop coaching plans that cater to these needs.
- Improve employees' work habits, create systems and routines, and provide tools to manage day-to-day stressors, enhancing their overall well-being and job performance.
- Maintain seamless communication with stakeholders, including Accommodation Consultants, HRBPs, hiring managers, third-party vendors, and other DLS team members.
- Make accommodation recommendations and refer employees to internal and external resources, ensuring they receive the support they need.
- Research relevant training topics and conduct training sessions for DLS team members, HRBPs, and hiring managers as needed, promoting a culture of knowledge sharing and growth.
- Track trends related to case types and employment classifications, informing new program initiatives and driving continuous improvement.
Essential Qualifications and Skills
To succeed as a Work Wellness Coach, you'll need:
- A Bachelor's degree or 2+ years of Amazon experience (blue badge/FTE).
- Knowledge of Microsoft Office products and applications.
- Demonstrated ability to collaborate effectively with diverse stakeholders and drive solutions.
- Knowledge of federal and state disability laws and resources.
- Excellent customer service and communication skills, both verbal and written.
- Strong problem-solving, critical thinking, time management, and priority-setting skills.
- Ability to build rapport and communicate effectively with all levels of business contacts.
- Experience working with Vocational Rehabilitation and government programs.
- Experience in coaching or providing direct support to individuals with disabilities.
Preferred Qualifications
While not mandatory, the following qualifications can enhance your application:
- Experience in conducting investigative work, including claimant, witness, and target employee interviews, investigative data analysis, and production of investigative documentation.
- Experience developing policies and supporting documentation.
- Experience managing confidential and sensitive employee information, adhering to strict confidentiality standards.
What We Offer
At Amazon, we're committed to providing a comprehensive compensation package that reflects the cost of labor across various U.S. geographic markets. The base pay for this position ranges from $57,900/year to $123,800/year, depending on market location and job-related knowledge, skills, and experience. In addition to a competitive salary, you can expect:
- A total compensation package that includes equity, sign-on payments, and other forms of compensation.
- A full range of medical, financial, and other benefits.
- Opportunities for career growth and professional development within a dynamic and innovative company.
- A culture that values diversity, equity, and inclusion, empowering you to make a meaningful impact.
Company Culture and Work Environment
At Amazon, we're passionate about creating a workplace that is inclusive, supportive, and empowering. As a remote Work Wellness Coach, you'll be part of a talented team that is dedicated to delivering exceptional support to Amazon employees. Our culture is built on a foundation of diversity, equity, and inclusion, and we're committed to providing a work environment that is free from bias and discrimination.
Why Join Us?
By joining Amazon's Disability & Leave Services team as a Work Wellness Coach, you'll have the opportunity to:
- Make a positive impact on the lives of Amazon employees with disabilities.
- Develop your skills and expertise in disability coaching and case management.
- Collaborate with a talented team of professionals who share your passion for creating a more inclusive workplace.
- Enjoy a comprehensive compensation package and benefits.
- Grow your career within a dynamic and innovative company.
How to Apply
If you're ready to make a meaningful difference in the lives of Amazon employees, we encourage you to apply for this exciting opportunity. Please submit your application through our internal or external career site, and our recruiting team will be in touch to discuss the next steps.
Equal Opportunity Employer
Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. We are committed to creating a diverse and inclusive workplace that is welcoming to all employees.
Accommodations for Applicants with Disabilities
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
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