At arenaflex, we're on a mission to revolutionize the logistics and supply chain industry by providing exceptional customer service and ensuring seamless customs clearance processes. As a key member of our Customs Brokerage team, you'll play a vital role in maintaining the accuracy and efficiency of our customs entry system. If you're a detail-oriented, self-motivated individual with a passion for data entry and customer service, we invite you to join our dynamic team as a Data Entry Technician.
**About arenaflex**
arenaflex is a leading provider of customs brokerage services, dedicated to helping businesses navigate the complexities of international trade. Our team of experts is committed to delivering exceptional results, and we're always looking for talented individuals who share our passion for innovation and customer satisfaction. As a remote employee, you'll enjoy the flexibility to work from anywhere, while still being part of a collaborative and fast-paced team environment.
**Job Summary**
We're seeking an experienced Data Entry Technician to join our Customs Brokerage team on a part-time basis (15-20 hours per week). As a Data Entry Technician, you'll be responsible for ensuring accurate and timely data entry into our operating system, verifying customs documentation, and providing exceptional customer service to both internal and external stakeholders. If you're a detail-oriented, organized, and customer-focused individual with a passion for data entry, we encourage you to apply.
**Key Responsibilities**
* Ensure accurate and timely data entry into our operating system
* Understand and identify customs documentation, including customs declarations and other relevant documents
* Transpose customs declaration information from documents into the customs entry system to allow for the build of a valid customs declaration
* Verify documents received for Import customs purposes are compliant and correct
* Provide excellent customer service, building and maintaining strong relationships with internal and external stakeholders
* Ensure compliance at all times to regulations and industry standards
* Daily execution of workflow and department metrics
**Qualifications**
* Associate's or Bachelor's Degree in a relevant field (e.g., business, logistics, supply chain management)
* Effective interpersonal skills, including:
+ Proven ability to listen, comprehend, and communicate clearly and concisely both verbally and in writing
+ Strong organizational and prioritization skills, with the ability to manage multiple tasks and deadlines
* Proficient computer skills, including:
+ Solid data entry with a high accuracy rate
+ Email, internet, Excel, Word, and PowerPoint proficiency
* Growth mindset, eager to learn and develop your skills in the logistics and supply chain industry
* Desire for a career in supply chain/logistics, with a passion for data entry and customer service
**Essential Skills and Competencies**
* Strong attention to detail and accuracy in data entry
* Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines
* Effective communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders
* Proficiency in Microsoft Office, including Excel, Word, and PowerPoint
* Ability to learn and adapt to new systems and processes quickly
* Strong problem-solving skills, with the ability to troubleshoot and resolve issues independently
**Career Growth Opportunities and Learning Benefits**
At arenaflex, we're committed to helping our employees grow and develop their skills. As a Data Entry Technician, you'll have access to:
* Ongoing training and development programs, designed to help you build your skills and knowledge in the logistics and supply chain industry
* Opportunities for career advancement, with a clear path for progression to more senior roles within the company
* A supportive and collaborative team environment, with regular feedback and coaching to help you achieve your goals
**Work Environment and Company Culture**
As a remote employee, you'll enjoy the flexibility to work from anywhere, while still being part of a dynamic and fast-paced team environment. Our company culture is built on the values of innovation, customer satisfaction, and teamwork, and we're committed to creating a positive and inclusive work environment for all employees.
**Compensation, Perks, and Benefits**
We offer a competitive compensation package, including:
* Paid vacation, holiday, and sick time
* Health plan, including medical, prescription drug, dental, and vision coverage
* Life and long-term disability insurance
* 401(k) retirement savings plan (US only)
* Employee stock purchase plan
* Training and personnel development program
**How to Apply**
If you're a motivated and detail-oriented individual with a passion for data entry and customer service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter, outlining your relevant experience and qualifications. We look forward to hearing from you!
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