At arenaflex, we're on a mission to revolutionize the way we approach data entry and reconciliation in the financial industry. As a leading provider of innovative solutions, we're seeking a highly motivated and detail-oriented Data Entry Specialist to join our team. This is an exciting opportunity for individuals with no prior experience to kick-start their career in a dynamic and supportive environment.
**About arenaflex**
arenaflex is a cutting-edge company that's committed to delivering exceptional results in the financial services sector. With a strong focus on innovation, customer satisfaction, and employee growth, we're creating a workplace culture that's inclusive, collaborative, and stimulating. Our team is passionate about making a difference in the lives of our clients and stakeholders, and we're looking for like-minded individuals to join our journey.
**Job Summary**
As a Data Entry Specialist at arenaflex, you'll play a critical role in ensuring the accuracy and efficiency of our data entry and reconciliation processes. You'll be responsible for processing trade deal purchases, identifying and addressing breaks between TD Ameritrade and fund companies or transfer agents, and performing various tasks related to corporate activity, transactions, and returns. Your attention to detail, analytical skills, and ability to work in a fast-paced environment will make you an invaluable asset to our team.
**Key Responsibilities**
* Process trade deal purchases in customer profiles and identify/address breaks recognized between TD Ameritrade and fund companies or transfer agents
* Process Corporate Activity Activities, settle/reconcile transactions, and process/reconcile returns activity
* Analyze complex/escalated issues, test/validation of new innovation enhancements, and provider modifications
* Complete projects in Trading, Dividends, Transfers, Reconciliation, and Corporate Actions that directly impact the Client/Advisor profile
* Engage with Retail and Institutional Service Teams via email, phone, Slack, Overview, and Salesforce
* Collaborate with fund companies, transfer agents, opposite agencies, and other external business partners to ensure seamless communication and data exchange
**Duties and Tasks**
* Review and verify subscription deals or transfer requests
* Identify and address Client/Advisor account exceptions
* Ensure regulatory compliance (e.g., 2340 and 15C3-3)
* Reconcile Business, Dividend, and Transactions Breaks
* Resolve discrepancies between BOS and Fund Companies
* Review and analyze correct tax coding and corrections of income tax coding
* Troubleshoot internal/external system issues or concerns
* Identify root causes of breaks between TDA, the Fund, etc.
* Provide method or innovation service alternatives to Management
* Remediate transfer issues with the Fund or Opposite Firm
* Respond to business partner inquiries concerning Fund details requirements/eligibility
* Provide follow-up on Substitute Expenditure moves to expedite the customer demand or remediate not neat issues
* Promptly and accurately finalize client investing and dividend demands
**Essential Qualifications**
* No prior experience required; willingness to learn and grow with the company
* Strong attention to detail and analytical skills
* Ability to work in a fast-paced environment with multiple priorities
* Excellent communication and interpersonal skills
* Proficiency in Microsoft Office and Google Suite
* Ability to learn and adapt to new systems and processes
**Preferred Qualifications**
* Previous experience in data entry, reconciliation, or a related field
* Knowledge of financial services industry and regulatory requirements
* Familiarity with Salesforce and other CRM systems
* Experience with data analysis and reporting tools
**Skills and Competencies**
* Strong organizational and time management skills
* Ability to work independently and as part of a team
* Excellent problem-solving and analytical skills
* Strong communication and interpersonal skills
* Ability to learn and adapt to new systems and processes
* Proficiency in Microsoft Office and Google Suite
**Career Growth Opportunities and Learning Benefits**
At arenaflex, we're committed to helping our employees grow and develop their careers. As a Data Entry Specialist, you'll have access to:
* Comprehensive training and onboarding program
* Ongoing support and mentorship from experienced colleagues
* Opportunities for professional development and career advancement
* Collaborative and inclusive work environment
* Flexible work arrangements and remote work options
**Work Environment and Company Culture**
arenaflex is a dynamic and supportive work environment that values diversity, inclusion, and employee well-being. Our team is passionate about making a difference in the lives of our clients and stakeholders, and we're committed to creating a workplace culture that's:
* Inclusive and respectful
* Collaborative and supportive
* Innovative and forward-thinking
* Flexible and adaptable
**Compensation, Perks, and Benefits**
arenaflex offers a competitive compensation package, including:
* Competitive salary and benefits
* Flexible work arrangements and remote work options
* Comprehensive training and onboarding program
* Ongoing support and mentorship from experienced colleagues
* Opportunities for professional development and career advancement
* Collaborative and inclusive work environment
**Equal Opportunity Employer**
arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We're committed to creating a workplace culture that's inclusive, respectful, and supportive of all employees.
**How to Apply**
If you're a motivated and detail-oriented individual with a passion for data entry and reconciliation, we encourage you to apply for this exciting opportunity. Please submit your application through our website, and we'll be in touch to discuss your qualifications further.
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