**Job Summary:**
Join arenaflex, a leading organization in the industry, as an Experienced Data Entry Assistant / Typing Professional. This is a unique opportunity to work from home in a full-time, remote position, with the option to occasionally visit our office for training and meetings. As a key member of our team, you will be responsible for providing exceptional support in case processing, mail room operations, and communications. If you possess excellent typing skills, strong attention to detail, and excellent communication skills, we encourage you to apply for this exciting opportunity.
**About arenaflex:**
arenaflex is a dynamic organization that values innovation, teamwork, and customer satisfaction. We are committed to providing our employees with a supportive and inclusive work environment, where they can grow and develop their skills. Our team is passionate about delivering exceptional results and making a positive impact in the industry.
**Key Responsibilities:**
As an Experienced Data Entry Assistant / Typing Professional, you will be responsible for the following key tasks:
### Case Processing Support
* Logging in petitions and creating and labeling case folders
* Researching cases to ensure accurate and up-to-date information
* Preparing and entering associated data in systems, maintaining the integrity of files within process units and file storage
* Scanning documents and associating them to electronic case files
* Organizing case files in document order
* Identifying, reporting, and obtaining missing documents for cases
### Mail Room Support
* Receiving, sorting, opening, organizing, date stamping, and delivering incoming mail and cases
* Operating letter insertion and postage equipment
* Identifying and sorting mail, petitions, and files
* Delivering routing sheets/file requests to the appropriate units
* Requesting/receiving files from other units and delivering them to the appropriate units
* Logging and delivering messages; logging petitions
### Communications Support
* Logging and delivering messages; logging petitions
* Inputting call questions and/or email responses into tracking system; documenting every call/email
* Escalating calls to supervisors as required by procedures
* Resolving caller questions promptly and efficiently
* Communicating answers clearly and correctly from scripted call response plan
* Referencing answers from a computer while also rapidly typing notes into a system
**Essential Qualifications:**
* One (1) to two (2) years of relevant administrative experience
* Ability to pass a typing test of at least 35-40 WPM with no errors
* Experience in an office/clerical environment is desired
* Intermediate computer skills utilizing multiple monitors and active sessions
* Basic use of MS Office including Excel, Word, and Email
* Good Interpersonal and Professional Communication Skills
* Good attention to detail while working in a fast-paced environment
* Capable of working in a multi-task environment with rapidly changing priorities
* Very good command of the English Language; Spanish is a plus
* Demonstrate a professional work ethic
* Ability to pass a thorough criminal background check and credit history to obtain and maintain a government clearance
**Preferred Qualifications:**
* Experience in a similar role or industry
* Strong knowledge of MS Office and other software applications
* Excellent problem-solving and analytical skills
* Ability to work independently and as part of a team
* Strong organizational and time management skills
**Skills and Competencies:**
* Excellent typing skills (at least 40 WPM with no errors)
* Strong attention to detail and organizational skills
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment with rapidly changing priorities
* Strong problem-solving and analytical skills
* Ability to work independently and as part of a team
* Strong knowledge of MS Office and other software applications
**Career Growth Opportunities and Learning Benefits:**
As an Experienced Data Entry Assistant / Typing Professional at arenaflex, you will have the opportunity to:
* Develop your skills and knowledge in case processing, mail room operations, and communications
* Work with a dynamic team of professionals who are passionate about delivering exceptional results
* Participate in ongoing training and development programs to enhance your skills and career prospects
* Enjoy a supportive and inclusive work environment that values teamwork and customer satisfaction
**Work Environment and Company Culture:**
arenaflex is committed to providing a supportive and inclusive work environment that values teamwork, customer satisfaction, and employee well-being. Our team is passionate about delivering exceptional results and making a positive impact in the industry.
**Compensation, Perks, and Benefits:**
arenaflex offers a competitive compensation package, including:
* Competitive salary
* Comprehensive benefits package
* Opportunities for career growth and development
* Flexible work arrangements, including remote work options
* Access to ongoing training and development programs
* Recognition and rewards for outstanding performance
**How to Apply:**
If you are a motivated and experienced professional who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [arenaflex Careers Page](https://arenaflex.com/careers).
**Equal Employment Opportunity:**
arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive, respectful, and free from discrimination.
**Note:**
This job posting is subject to change and may be updated at any time. arenaflex reserves the right to modify or cancel this job posting at any time without notice.
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