Introduction to blithequark
At blithequark, we are passionate about delivering exceptional customer experiences through innovative logistics and supply chain solutions. As a leader in the industry, we are committed to fostering a culture of excellence, diversity, and inclusion. Our team of experts is dedicated to providing tailored support to our customers, and we are now seeking an experienced Customer Strategy and Engagement Solutions Advisor to join our dynamic team.
Job Overview
The Customer Strategy and Engagement Solutions Advisor will play a critical role in supporting the sales efforts of blithequark's Transportation Management team. This position will be responsible for analyzing incoming RFI's and RFP's, creating detailed P&L's, and developing pricing files for customers. The ideal candidate will have a strong background in solution design, sales support, and project management, with excellent communication and interpersonal skills.
Key Responsibilities
- Collaborate with sales, lines of service, and opco's to design creative business solutions that meet customer needs
- Facilitate sales leads through the solution design, proposal, and pricing process
- Complete RFI and RFP responses, ensuring timely and accurate submissions
- Develop, maintain, and utilize pricing models in coordination with the sales process
- Create and maintain libraries for sales and marketing content, RFP and RFI responses, and PowerPoint presentations
- Generate reports for sales pipeline and other ad hoc reports as requested
- Manage inputs for detail and accuracy, customize formatting, and create and run reports in Salesforce for all Managed Transportation and Consulting opportunities
- Perform other duties as assigned, demonstrating flexibility and adaptability in a fast-paced environment
Education and Experience
To be successful in this role, you will need:
- A Bachelor's Degree in Logistics, Supply Chain, Business, or Economics
- Minimum of 5-7 years of experience in solution design, sales support, implementation, project management, and facilitation
- Strong proficiency in MS Office Suite, with excellent analytical and problem-solving skills
- Proven ability to work effectively in a team environment, with strong communication and interpersonal skills
Essential Qualifications
- Strong communication skills (oral and written) to organize ideas and make clear, logical, and persuasive presentations
- Excellent interpersonal skills to develop and maintain effective relationships with management and customers
- Ability to work in a fast-paced environment, with a high level of accuracy and attention to detail
- Strong analytical and problem-solving skills, with the ability to think critically and creatively
Preferred Qualifications
- Experience in the logistics and supply chain industry, with a strong understanding of transportation management and consulting services
- Knowledge of Salesforce and other sales and marketing software applications
- Certifications in logistics, supply chain, or a related field, such as CLTD or CSCP
Skills and Competencies
To succeed in this role, you will need to demonstrate:
- Strong business acumen, with a deep understanding of the logistics and supply chain industry
- Excellent analytical and problem-solving skills, with the ability to think critically and creatively
- Strong communication and interpersonal skills, with the ability to build effective relationships with customers and stakeholders
- Ability to work effectively in a team environment, with a high level of flexibility and adaptability
Career Growth and Learning Benefits
At blithequark, we are committed to providing our employees with opportunities for growth and development. As a Customer Strategy and Engagement Solutions Advisor, you will have access to:
- Comprehensive training and development programs, designed to enhance your skills and knowledge
- Opportunities for career advancement, with a clear path for professional growth and development
- A dynamic and supportive work environment, with a team of experienced professionals who are passionate about logistics and supply chain management
Work Environment and Company Culture
At blithequark, we pride ourselves on our positive and inclusive company culture. Our office environment is collaborative and dynamic, with a focus on teamwork and open communication. We offer a range of perks and benefits, including:
- Flexible working hours, with the option to work from home two days a week
- Competitive pay and benefits package, with opportunities for career advancement and professional growth
- A comprehensive wellness program, with access to fitness classes, mental health resources, and employee assistance programs
Compensation, Perks, and Benefits
We offer a competitive compensation package, with a salary range of $58,656 - $109,739 per year, depending on experience. Our benefits package includes:
- Medical, dental, and vision insurance, with options for voluntary benefits
- Basic life and AD&D coverage, with options for supplemental life and AD&D
- Short-term and long-term disability coverage, with paid parental leave and bereavement leave
- Tuition reimbursement program, with opportunities for professional development and career advancement
Conclusion
If you are a motivated and experienced logistics and supply chain professional, with a passion for sales support and solution design, we encourage you to apply for this exciting opportunity. As a Customer Strategy and Engagement Solutions Advisor at blithequark, you will have the chance to work with a dynamic team of professionals, develop your skills and knowledge, and contribute to the success of our customers. Don't miss out on this opportunity to join our team and take your career to the next level. Apply now to become a part of the blithequark family!
Apply Now