Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you thrive in a fast-paced, dynamic environment where no two days are the same? Look no further! careerzynith is seeking an experienced Customer Service/Technical Support Representative to join our team in Orange City, FL. As a key member of our customer support team, you will be the face of careerzynith, providing top-notch support to our clients and helping them resolve technical issues with ease.
**About careerzynith**
careerzynith is a global organization that prides itself on its people-first culture and inclusive environment. We're a company that values diversity, equity, and inclusion, and we're committed to creating a workplace where everyone feels welcome and valued. Our team members are passionate about delivering exceptional customer experiences and are empowered to make a real impact on our clients' businesses.
**What You'll Do**
As a Customer Service/Technical Support Representative at careerzynith, you will:
* Provide inbound customer support via phone, email, and chat
* Help customers resolve technical issues with our products and services
* Assist in correcting billing concerns and resolving customer complaints
* Deliver expert customer experiences with a smile (yes, we believe in the power of a smile!)
**Your Qualifications**
To be successful in this role, you'll need:
* 18 years or older with a High School Diploma or GED
* Live within 40 miles of the site and be able to work your full shift in the office
* Strong technical skills, including proficiency in multiple systems on a PC
* Excellent communication and problem-solving skills
* Ability to work in a fast-paced environment and adapt to changing priorities
**What's in It for You**
At careerzynith, we believe in investing in our people and providing opportunities for growth and development. As a Customer Service/Technical Support Representative, you'll enjoy:
* Paid training and opportunities for lucrative referral bonuses
* Competitive hourly wage of $18 per hour
* Medical, dental, and vision insurance, as well as a comprehensive Employee Assistance Program (EAP)
* Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more to support the community and the world
* Company networking and leadership opportunities with organized groups in the following topics: Professional Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), and Health and Wellness
* Locker rooms, staff kitchen and vending, cafeteria with lounge area, pool table, TV, and more
* A range of other perks and benefits
**Career Growth and Personal Development**
At careerzynith, we're committed to helping you grow and develop in your career. We offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned. In fact, about 80% of our managers and leaders have been promoted from within!
**Work Environment and Company Culture**
Our office is a vibrant and inclusive space where you'll feel welcome and valued. We're a team of passionate individuals who are dedicated to delivering exceptional customer experiences and making a real impact on our clients' businesses. We believe in the power of collaboration and teamwork, and we're always looking for ways to improve and innovate.
**How to Apply**
If you're a customer service enthusiast with a passion for delivering exceptional experiences, we want to hear from you! Apply now and discover why over 440,000 game-changers around the globe call careerzynith their "employer of choice."
**Location:** Orange City, FL
**Language Requirements:** English
**Time Type:** Full-time
**Physical & Mental Requirements:** While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
**Eligibility to Work:** In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.
**Where Job May be Performed:** Currently, this position may be performed only in the states listed.
**Equal Opportunity/Affirmative Action Employer:** careerzynith is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets. For more information regarding your EEO rights as an applicant, please visit the following websites: [insert links]. To request a reasonable accommodation, please click [insert link]. If you wish to review the Affirmative Action Plan, please click [insert link].