Are you a highly motivated and results-driven individual looking to kickstart your career in customer service sales while enjoying the flexibility of working from home? Look no further than arenaflex, a leading innovator in the industry, offering a unique opportunity for a Customer Service Sales Representative to join our team of talented professionals.
As a Customer Service Sales Representative at arenaflex, you will play a vital role in continuing subscriptions and trials to existing customers, utilizing state-of-the-art technology and client relationship management systems to deliver exceptional results. With a focus on building strong relationships, overcoming objections, and driving sales growth, you will be an integral part of our team's success.
**About arenaflex**
arenaflex is a dynamic and forward-thinking organization that values innovation, teamwork, and customer satisfaction. With a strong commitment to excellence, we strive to create a work environment that is engaging, inclusive, and supportive of our employees' growth and development. As a fully remote company, we offer the flexibility and autonomy to work from the comfort of your own home, while still being part of a collaborative and dynamic team.
**Key Responsibilities**
As a Customer Service Sales Representative at arenaflex, your key responsibilities will include:
* Contacting existing customers on behalf of arenaflex to upgrade or resubscribe their services
* Utilizing state-of-the-art technology and client relationship management systems to deliver sales results that meet client performance objectives
* Delivering productivity results that meet client performance objectives, including contacts per hour, sales per hour, and accuracy
* Adhering to standard contact procedures and attempting to build relationships, build support for client products and services, and overcome prospect objections
* Adhering to operational processes, PCI compliance, client standards, and program standards
**Requirements**
To be successful in this role, you will need to possess the following qualifications and skills:
* Must be a North Carolina resident
* Private and secure workspace at home free from background noise or distractions
* Sales, Call Center, Upselling, Retail Sales, or Customer Service experience is highly preferred
* Professional vocabulary
* Excellent communication skills both oral and written
* Assertive, quick thinking
* Excellent schedule adherence and attendance
* Prior work-from-home call center experience is a plus!
* Good computer skills
**Technical Requirements**
To ensure a seamless and efficient work experience, you will need to provide the following technical requirements:
* Your own computer or laptop
* Internet connection with a minimum of 25 Mbps download and 10 Mbps upload speed (DSL, Fiber Optic, or Cable)
* Windows 10 desktop or laptop current on all security updates
* High-quality noise-canceling wired USB headset
* Dual screen setup with a separate 19" monitor with a minimum resolution of 1280x1024
* Webcam
* Free space of 5 GB
* Processor speed of Dual Core @3 GHz or better OR Quad Core @2GHz or better
* RAM of 8 GB
* Anti-virus software with full versions of Windows Defender or Essentials
**Benefits and Perks**
As a valued member of the arenaflex team, you will enjoy a range of benefits and perks, including:
* Competitive hourly wages and up to an additional $736 per month commission opportunities
* Two base hourly pay raises during the first year of employment
* 100% paid virtual training with no on-site training required
* Advancement opportunities in virtual leadership, training, quality, and workforce management roles
* No cold calling
* 401(k) plan
* Medical, dental, and vision insurance after only 90 days for full-time employees
* Free satellite radio service perks
* $22 monthly internet stipend for those who qualify
**Career Growth Opportunities**
arenaflex is committed to the growth and development of our employees. With a focus on promoting from within, we offer a range of career growth opportunities, including:
* Virtual leadership roles
* Training and development programs
* Quality and workforce management roles
**Work Environment and Company Culture**
As a fully remote company, we offer a flexible and autonomous work environment that allows you to work from the comfort of your own home. Our company culture is built on a foundation of innovation, teamwork, and customer satisfaction, with a strong commitment to excellence and continuous improvement.
**How to Apply**
If you are a motivated and results-driven individual looking to kickstart your career in customer service sales while enjoying the flexibility of working from home, we encourage you to apply for this exciting opportunity at arenaflex. Please visit our website to submit your application and join our team of talented professionals.
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