Join arenaflex, a leading retail pharmacy chain, as a Customer Service Associate - Temporary in Decherd, TN. As a key member of our team, you will be responsible for delivering exceptional customer experiences, operating cash registers, and maintaining a clean and organized store environment. If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
**About arenaflex**
arenaflex is a trusted retail pharmacy chain with a rich history of providing high-quality products and services to our customers. With a strong commitment to customer satisfaction, we strive to create a welcoming and inclusive environment for everyone who walks through our doors. As a temporary Customer Service Associate, you will be part of a dynamic team that is dedicated to making a positive impact in our community.
**Key Responsibilities**
As a Customer Service Associate - Temporary, your key responsibilities will include:
* **Customer Experience**
+ Engage customers and patients by greeting them and offering assistance with products and services.
+ Resolve customer issues and answer questions to ensure a positive customer experience.
+ Model and share customer service best practices with all team members to deliver a distinctive and delightful customer experience.
* **Operations**
+ Provide customers with courteous, friendly, fast, and efficient service.
+ Recommend items for sale to customers and recommend trade-up and/or companion items.
+ Register customer purchases on assigned cash register, collect cash, and distribute change as requested.
+ Process voids, returns, rain checks, refunds, and exchanges as needed.
+ Keep counters and shelves clean and well merchandised, take inventory, and maintain records.
+ Check in and price merchandise as required or as directed by store manager or communicated by the shift leader.
+ Implement Company asset protection procedures to identify and minimize profit loss.
+ Ensure compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Construct and maintain displays, including promotional, seasonal, super structures, and sale merchandise.
+ Complete resets and revisions as directed.
+ Assist with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures.
+ Assist in stock rotation, using the first in, first out method and restock outs.
+ Have working knowledge of store systems and store equipment.
+ Provide customer service in the photo area, including digital passport photo service, poster print, and creative machine.
+ Suggestively sell promotional photo products.
+ Assume web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders, and delivers orders to customers as they arrive at the store).
+ Assist with exterior and interior maintenance by ensuring a clean, neat, orderly store condition and appearance.
* **Training & Personal Development**
+ Attend training and complete PPLs requested by Manager or assigned by corporate.
**Essential and Preferred Qualifications**
To be successful in this role, you will need:
* **Essential Qualifications**
+ Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
* **Preferred Qualifications**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with arenaflex.
**Skills and Competencies**
To excel in this role, you will need:
* Excellent communication and interpersonal skills.
* Ability to work in a fast-paced environment and adapt to changing situations.
* Strong problem-solving and conflict resolution skills.
* Ability to lift up to 25 pounds and stand for long periods.
* Basic math skills and accuracy with handling cash and operating a cash register.
* Ability to work independently and as part of a team.
**Career Growth Opportunities and Learning Benefits**
As a temporary Customer Service Associate, you will have the opportunity to:
* Develop your customer service and communication skills.
* Learn about our products and services.
* Gain experience in a retail environment.
* Participate in training and development programs.
* Collaborate with a dynamic team to achieve sales and customer satisfaction goals.
**Work Environment and Company Culture**
arenaflex is committed to creating a welcoming and inclusive work environment. As a temporary Customer Service Associate, you will be part of a team that values:
* Diversity and inclusion.
* Customer satisfaction.
* Teamwork and collaboration.
* Continuous learning and development.
* Community involvement.
**Compensation, Perks, and Benefits**
As a temporary Customer Service Associate, you will receive:
* Competitive hourly rate ($15-$17.5 per hour).
* Opportunities for advancement and career growth.
* Comprehensive training and development programs.
* Discounts on arenaflex products and services.
* Access to employee benefits, including health insurance, 401(k), and paid time off.
**How to Apply**
If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please click on the "Apply for the job now!" button to submit your application.
**Equal Opportunity Employer**
arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.
**Note**
This job posting is for a temporary position. arenaflex reserves the right to extend or terminate the temporary position at any time.
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