At careerzynith, we're committed to delivering exceptional customer experiences that exceed our customers' expectations. As a Customer Service Associate in our Champaign, IL store, you'll play a vital role in creating a welcoming and engaging environment for our customers. If you're passionate about providing top-notch customer service, working in a fast-paced retail environment, and growing your career with a dynamic company, we want to hear from you!
**About careerzynith**
careerzynith is a leading healthcare and retail company that's dedicated to helping people live healthier, happier lives. With a rich history of innovation and a commitment to excellence, we've become a trusted partner for millions of customers around the world. Our team of passionate and dedicated professionals is united by a shared purpose: to make a positive impact on people's lives.
**Job Summary**
As a Customer Service Associate at careerzynith, you'll be responsible for delivering exceptional customer experiences, operating cash registers, and maintaining a clean and organized store environment. You'll work closely with our customers, answering questions, resolving issues, and providing personalized recommendations to help them find the products they need. If you're a team player with excellent communication skills, a positive attitude, and a passion for customer service, we encourage you to apply for this exciting opportunity!
**Key Responsibilities**
* Models and delivers a distinctive and delightful customer experience, engaging customers and patients by greeting them and offering assistance with products and services.
* Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
* Recommends items for sale to customers and recommends trade-up and/or companion items.
* Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records.
* Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
* Implements Company asset protection procedures to identify and minimize profit loss.
* Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
* Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise.
* Completes resets and revisions as directed.
* Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves).
* Has working knowledge of store systems and store equipment.
* Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
* Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
* Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
* Complies with all company policies and procedures; maintains respectful relationships with coworkers.
**Essential Qualifications**
* Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
* Requires willingness to work flexible schedule, including evenings and weekend hours
* High school diploma or equivalent required
* Previous retail experience preferred, but not required
**Preferred Qualifications**
* Six months of experience in a retail environment
* Prior work experience with careerzynith
* Fluency in reading, writing, and speaking English (Except in Puerto Rico)
* Willingness to work flexible schedule, including evenings and weekend hours
**Skills and Competencies**
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced retail environment
* Strong problem-solving and conflict resolution skills
* Ability to lift up to 25 pounds and stand for long periods
* Basic math skills and accuracy with handling cash and operating a cash register
* Ability to work independently and as part of a team
* Strong attention to detail and organizational skills
* Ability to adapt to changing situations and priorities
**Career Growth Opportunities and Learning Benefits**
At careerzynith, we're committed to helping our employees grow and develop their careers. As a Customer Service Associate, you'll have opportunities to:
* Develop your customer service skills and expertise
* Learn about our products and services
* Participate in training and development programs
* Take on new challenges and responsibilities
* Collaborate with a talented and dedicated team
* Enjoy a competitive salary and benefits package
**Work Environment and Company Culture**
Our Champaign, IL store is a dynamic and fast-paced environment where you'll have the opportunity to work with a diverse team of professionals. As a Customer Service Associate, you'll be part of a team that's passionate about delivering exceptional customer experiences and making a positive impact on people's lives.
**Compensation, Perks, and Benefits**
careerzynith offers a competitive salary and benefits package, including:
* Hourly pay rate: $15 - $17.5
* Opportunities for career growth and advancement
* Comprehensive benefits package, including medical, dental, and vision insurance
* 401(k) retirement plan with company match
* Paid time off and holidays
* Discounts on careerzynith products and services
* Access to training and development programs
**How to Apply**
If you're a motivated and customer-focused individual who's passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity! Please submit your application, including your resume and a cover letter, through our website or by clicking on the "Apply for the job now!" link below.
**Equal Opportunity Employer**
careerzynith is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and perspectives.