**Job Summary:**
We are seeking an experienced Customer Sales Executive to join our arenaflex Protein team, driving digital commerce growth and leading strategic partnerships with key customers. As a key member of our team, you will be responsible for developing and executing growth strategies, managing customer relationships, and collaborating with cross-functional teams to achieve business objectives. If you have a passion for digital commerce, a strong track record of sales leadership, and excellent communication skills, we encourage you to apply for this exciting opportunity.
**About arenaflex:**
arenaflex is a leading company in the protein industry, dedicated to delivering innovative solutions and exceptional customer experiences. Our team is passionate about driving growth, innovation, and customer satisfaction, and we are committed to creating a culture of collaboration, inclusivity, and continuous learning.
**Key Responsibilities:**
As a Customer Sales Executive, you will be responsible for:
* Developing and executing short, mid, and long-term growth strategies to develop the arenaflex-account(s) partnership and ensuring alignment with all relevant areas within the organization
* Working closely with Protein leadership to align sales forecasts and ensure the business has the right level of brand and marketing support
* Traveling to customers and supporting conversations/negotiations with buying teams, guiding and participating in discussions for Joint Business Planning (JBP) and long-term strategic growth
* Educating the organization on the strategic importance of e-commerce and trends/developments within this rapidly evolving channel
* Using available data and insights to provide sound merchandising/marketing/promotional/product optimization recommendations (prescriptive selling)
* Owning the planning and execution of merchandising/marketing/promotional/content plans, crafted in close collaboration with brand/season, digital, shopper marketing, and sales teams
* Co-owning relationships with content development/creative agencies, ensuring creative content is optimized, impactful, and compliant with brand messaging
* Establishing business reporting/KPIs to ensure progress against objectives and communicating back to the organization
* Operational evangelist for assigned account(s), coordinating with cross-functional teams to ensure catalog accuracy, in-stock/forecasting reliability, new product set up, and sales planning
* Collaborating closely with IS, Digital Marketing, Insights, and Shopper Marketing teams to leverage insights and digital expertise to execute current year plans and build capabilities to advise and evolve customer relationships
* Owning the e-commerce P&L for assigned portfolio (currently Amazon.com, 3P, Prime Pantry, Amazon Fresh/Prime Now, Amazon Business, Amazon Go, Amazon Grocery, Fresh Pick Up, Whole Foods)
**Minimum Qualifications:**
* Previous sales experience with direct management of a customer/retailer relationship; Amazon experience preferred but open to translatable experience
* Demonstrated P&L management with strong business judgment and decision-making skills; ability to identify, prioritize, and articulate high-impact initiatives
* Experience directly managing customers, including strengths in advising and negotiating
* Strong ability to work effectively in a matrix environment
* Excellent management skills, with the ability to delegate and manage multiple priorities while generating positive relationships
* Proven leadership skills
* Strong knowledge and experience managing digital customers, media, and creative development, SEO, and e-commerce merchandising preferred but open to translatable experience
* Proven ability to translate insights into sound merchandising/marketing/promotional/product optimization recommendations (prescriptive selling)
* Superb communication skills, including strong oral and presentation skills with the ability to communicate and interact at all levels
* Aptitude for problem-solving/quick learning
* Positive attitude and high level of energy
**Preferred Qualifications:**
* Experience working in a fast-paced, dynamic environment with multiple priorities and deadlines
* Strong analytical and problem-solving skills, with the ability to analyze complex data and develop insights
* Experience working with cross-functional teams, including sales, marketing, and product development
* Strong knowledge of digital marketing channels, including social media, email marketing, and search engine optimization (SEO)
* Experience working with e-commerce platforms, including Amazon and other major retailers
* Strong understanding of customer behavior and preferences, with the ability to develop insights and recommendations to drive business growth
**What We Offer:**
* Competitive salary and bonus structure
* Comprehensive benefits package, including medical, dental, and vision insurance
* 401(k) matching program
* Paid time off and holidays
* Opportunities for professional growth and development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance
**How to Apply:**
If you are a motivated and results-driven sales professional with a passion for digital commerce, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications for this role. We look forward to hearing from you!
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