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Posted May 22, 2026

**Experienced Customer Practice Manager, Media & Entertainment, US - Telco, Media, Entertainment, Games, and Sports - arenaflex ProServe**

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At arenaflex, we're on a mission to revolutionize the way businesses operate in the cloud. As a Customer Practice Manager (CPM) for our Media & Entertainment domain, you'll play a pivotal role in leading and supporting transformative customer programs, developing a long-term arenaflex ProServe strategy, and executing against that strategy within our Media & Entertainment vertical in the United States. If you're a seasoned professional with a passion for driving business outcomes and a deep understanding of the Media & Entertainment industry, we want to hear from you. **About arenaflex ProServe** arenaflex ProServe is the world's most comprehensive and broadly adopted cloud platform, pioneering cloud computing and continuously innovating to empower businesses to power their operations. Our robust suite of products and services has earned the trust of the most successful startups to Global 500 companies. At arenaflex, we're committed to fostering a culture of inclusion, learning, and curiosity, where our employee-led affinity groups empower us to be proud of our differences. **Key Responsibilities** As a CPM for Media & Entertainment, you'll be responsible for: * Leading business outcomes by articulating accelerated customer outcomes through cloud transformation * Execution of long-term strategic customer transformation roadmaps, with a high Bias for Action to Deliver Results in arenaflex ProServe and Platform bookings in the near term * Developing a unified account plan and pursuit plan that aligns with the arenaflex account team (direct sales) * Establishing Executive relationships across Business & Technology groups, executive sponsorship of programs * Establishing an internal network at arenaflex, most notably with internal organizations critical to success: Account Team (#OneTeam), Partner team, Global Services organization, Finance, Legal * Successful assumption of the role of strategic advisor and expert with a deep knowledge of the cross-section of the customers' business and the cloud ecosystem * Delivering on annual bookings, revenue, and customer satisfaction targets with deal structure aligned with defined customer outcomes and arenaflex ProServe business objectives * Supporting scale through shared learnings and mechanisms across the arenaflex ProServe team **Domain Expertise** We're looking for candidates with expertise in 2 or more of the following areas: * Content Production * Media Supply Chain * Direct to Consumer / Streaming * Customer Data Platform / Audience Monetization * Generative AI for Media & Entertainment workloads **About the Team** At arenaflex, we value diverse experiences and encourage candidates to apply, even if they don't meet all of the preferred qualifications and skills listed in the job description. We're committed to fostering a culture of inclusion, learning, and curiosity, where our employee-led affinity groups empower us to be proud of our differences. **Why arenaflex?** * We're the world's most comprehensive and broadly adopted cloud platform, pioneering cloud computing and continuously innovating to empower businesses to power their operations. * We're committed to fostering a culture of inclusion, learning, and curiosity, where our employee-led affinity groups empower us to be proud of our differences. * We offer endless knowledge-sharing, mentorship, and other career-advancing resources to help you develop into a better-rounded professional. * We value work-life harmony and strive for flexibility as part of our working culture. **Basic Qualifications** * Bachelor's degree, or 7+ years of professional or military experience * 5+ years of Media & Entertainment Industry experience * 8+ years of IT consulting and management experience in customer-facing roles * A proven track record of scoping, selling, and delivering large-scale enterprise IT Transformation programs * Experience in leading solutions that include core products, third-party products, and custom-built solutions **Preferred Qualifications** * A consistent track record of achieving sales targets and opportunity management * Excellent written and verbal communication skills, including workgroup leadership and executive presentations **Compensation and Benefits** Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $138,200/year in our lowest geographic market up to $239,000/year in our highest geographic market. Pay is based on a number of factors, including market location, and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company, and dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. **How to Apply** If you're a seasoned professional with a passion for driving business outcomes and a deep understanding of the Media & Entertainment industry, we want to hear from you. Apply now to join our team of innovators and leaders at arenaflex ProServe. ```html

Join our team of innovators and leaders at arenaflex ProServe

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