At careerzynith, we're revolutionizing the software testing landscape with our cutting-edge platform, empowering over 2 million tests every day across 19 global data centers. As a leader in the B2B SaaS space, we're seeking an exceptional Customer Engineering Manager to spearhead a high-performing team that collaborates with sales to drive revenue growth. If you're a seasoned engineering professional with a passion for Selenium and solutions engineering, we want to hear from you.
**About careerzynith**
careerzynith is a software testing powerhouse that's changing the game. Our innovative platform has become the go-to solution for companies worldwide, providing unparalleled testing capabilities. As a key player in the industry, we're committed to fostering a culture of innovation, collaboration, and growth. Our team is comprised of talented individuals who share a passion for technology and a drive to succeed.
**Job Summary**
We're looking for an experienced Customer Engineering Manager to lead our automation testing team, focusing on Selenium and solutions engineering. As a key member of our leadership team, you'll be responsible for driving revenue growth, building high-performing teams, and collaborating with sales to deliver exceptional customer experiences. If you're a seasoned engineering professional with a passion for automation testing and solutions engineering, we want to hear from you.
**Key Responsibilities**
As a Customer Engineering Manager at careerzynith, you'll be responsible for:
* Leading a high-performing team of automation testing engineers, focusing on Selenium and solutions engineering
* Collaborating with sales to drive revenue growth and deliver exceptional customer experiences
* Developing and implementing strategies to improve team performance, productivity, and customer satisfaction
* Building and maintaining strong relationships with customers, sales teams, and other stakeholders
* Identifying and addressing technical challenges, providing solutions and recommendations to improve testing capabilities
* Staying up-to-date with industry trends, technologies, and best practices, applying this knowledge to drive innovation and growth
* Mentoring and developing team members, providing guidance and support to ensure their success
* Managing and prioritizing multiple projects and tasks, ensuring timely delivery and high-quality results
**Essential Qualifications**
To be successful in this role, you'll need:
* 10-15 years of engineering experience in the B2B SaaS space, with a strong background in automation testing and solutions engineering
* Prior experience as an Automation Test Manager or Lead, with hands-on expertise in Selenium
* Experience in Solutions Engineering, Pre-Sales, or Consulting roles with a technical background
* Bachelor's degree in Computer Science or a related technical discipline
* Hands-on knowledge of one or more programming languages (e.g., Java, C#, Python, Ruby, JavaScript)
* Proficiency with development tools and IDEs (Eclipse, IntelliJ IDEA, Visual Studio, Maven, Git)
* Experience building or maintaining automation frameworks (JUnit/NUnit, TestNG, Selenium, Appium, Cucumber, NightWatchJS, WebDriverIO)
* Familiarity with Continuous Integration (CI) tools (Jenkins, Bamboo, TeamCity, Azure DevOps)
* Understanding of networking and security protocols (TCP/IP, HTTP, SSL, VPNs, IPsec, firewalls)
* Excellent written and verbal communication skills, with a focus on improving collaboration in a fast-paced, high-dynamic team environment
**Preferred Qualifications**
While not required, the following qualifications would be beneficial:
* Experience with cloud-based testing platforms and tools
* Knowledge of DevOps practices and tools (e.g., Docker, Kubernetes, Ansible)
* Familiarity with agile methodologies and Scrum frameworks
* Experience with data analytics and reporting tools (e.g., Tableau, Power BI)
* Strong leadership and management skills, with experience in team building and development
**Skills and Competencies**
To succeed in this role, you'll need to possess:
* Strong technical expertise in automation testing and solutions engineering
* Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams
* Strong leadership and management skills, with experience in team building and development
* Ability to prioritize multiple projects and tasks, ensuring timely delivery and high-quality results
* Strong problem-solving skills, with the ability to identify and address technical challenges
* Adaptability and flexibility, with the ability to adjust to changing priorities and deadlines
* Strong analytical and critical thinking skills, with the ability to analyze complex technical issues and provide recommendations
**Career Growth Opportunities and Learning Benefits**
At careerzynith, we're committed to providing opportunities for growth and development. As a Customer Engineering Manager, you'll have access to:
* Regular training and development programs, focusing on automation testing and solutions engineering
* Opportunities for career advancement, with a clear path for promotion and growth
* Collaborative and dynamic work environment, with a focus on innovation and creativity
* Flexible work arrangements, with a remote-first work environment that allows for work-life balance
* Competitive compensation and benefits package, including medical insurance, gratuity, and unlimited time off
**Work Environment and Company Culture**
careerzynith is a remote-first company, with a focus on flexibility and work-life balance. Our team is comprised of talented individuals who share a passion for technology and a drive to succeed. We're committed to fostering a culture of innovation, collaboration, and growth, with a focus on:
* Collaborative and dynamic work environment, with a focus on innovation and creativity
* Flexible work arrangements, with a remote-first work environment that allows for work-life balance
* Competitive compensation and benefits package, including medical insurance, gratuity, and unlimited time off
* Opportunities for career advancement, with a clear path for promotion and growth
* Regular training and development programs, focusing on automation testing and solutions engineering
**Compensation, Perks, and Benefits**
careerzynith offers a competitive compensation and benefits package, including:
* Medical insurance for self, spouse, up to 2 dependent children and Parents or Parents-in-law up to INR 5,00,000
* Gratuity as per payment of Gratuity Act, 1972
* Unlimited Time Off to ensure our people invest in their wellbeing, to rest and rejuvenate, spend quality time with family and friends
* Remote-First work environment that allows our people to work from anywhere in India
* Remote-First Benefit for home office setup, connectivity, accessories, co-working spaces, wellbeing to ensure an amazing remote work experience
**Conclusion**
If you're a seasoned engineering professional with a passion for automation testing and solutions engineering, we want to hear from you. As a Customer Engineering Manager at careerzynith, you'll have the opportunity to lead a high-performing team, drive revenue growth, and deliver exceptional customer experiences. Join our team and be part of a dynamic and innovative company that's changing the software testing landscape. Apply now and take the first step towards a rewarding career with careerzynith.