At careerzynith, we are committed to delivering exceptional customer experiences while ensuring the highest standards of quality and safety in the aviation industry. As a key member of our team, the Customer Acceptance and Delivery Engineer will play a vital role in managing risks, facilitating communication, and protecting the interests of careerzynith and our customers.
**Job Summary:**
We are seeking an experienced and skilled Customer Acceptance and Delivery Engineer to join our team in Mobile, AL. The successful candidate will be responsible for managing the risks associated with customer acceptance and delivery, ensuring that all technical, industrial, certification, definition, planning, and contractual aspects are properly addressed. This role requires strong communication and negotiation skills, as well as the ability to work effectively with cross-functional teams and external customers.
**Responsibilities:**
* Manage the risks associated with customer acceptance and delivery, including technical, industrial, certification, definition, planning, and contractual aspects
* Serve as the single point of contact for customers pre-FAL to Ferry Flight, ensuring that all customer expectations are met while protecting careerzynith interests
* Facilitate and protect the application of recommendations and decisions made on behalf of the MFT, considering customer expectations and careerzynith interests
* Negotiate the acceptance of complex technical items that may threaten delivery milestones
* Identify significant deviations that could jeopardize FAL milestones and delivery
* Manage the Feedback Loop together with the Aircraft Quality Customer Manager and Customer Support Director
* Collaborate with cross-functional teams to ensure that all customer requirements are met
* Develop and maintain strong relationships with customers, internal stakeholders, and external partners
* Provide technical expertise and guidance to customers, internal stakeholders, and external partners as needed
**Requirements:**
* Bachelor's degree in Aerospace Engineering or a related field
* 5 years of experience in a technical aviation capacity in the aeronautical industry
* Prior experience in:
+ Working with structure, systems, avionics, and cabin
+ Management and industrial aircraft processes
+ Managing multi-functional teams
+ Negotiating in aircraft manufacturing with internal and external customers
* Strong communication and negotiation skills
* Ability to work effectively in a fast-paced environment with multiple priorities and deadlines
* Strong analytical and problem-solving skills
* Ability to travel up to 15% domestically and internationally for training and business meetings
**Preferred Qualifications:**
* Master's degree in Aerospace Engineering or a related field
* 7+ years of experience in a technical aviation capacity in the aeronautical industry
* Experience working with complex technical systems and processes
* Experience managing large-scale projects and teams
* Certification in a related field (e.g. aerospace engineering, project management)
**Skills and Competencies:**
* Strong technical knowledge of aerospace engineering and related fields
* Excellent communication and negotiation skills
* Ability to work effectively in a fast-paced environment with multiple priorities and deadlines
* Strong analytical and problem-solving skills
* Ability to travel up to 15% domestically and internationally for training and business meetings
* Strong leadership and management skills
* Ability to work effectively in a team environment
* Strong customer service skills
* Ability to adapt to changing priorities and deadlines
**Career Growth Opportunities and Learning Benefits:**
At careerzynith, we are committed to providing our employees with opportunities for growth and development. As a Customer Acceptance and Delivery Engineer, you will have the opportunity to work on complex projects, develop your technical expertise, and build strong relationships with customers and internal stakeholders. We also offer a range of training and development programs to help you achieve your career goals.
**Work Environment and Company Culture:**
careerzynith is a dynamic and innovative company that values diversity, inclusion, and collaboration. Our team is passionate about delivering exceptional customer experiences and ensuring the highest standards of quality and safety in the aviation industry. We offer a range of benefits and perks, including:
* Competitive salary and benefits package
* Opportunities for career growth and development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance
* Access to cutting-edge technology and tools
* Flexible work arrangements and remote work options
**Compensation, Perks, and Benefits:**
careerzynith offers a competitive salary and benefits package, including:
* Competitive base salary
* Bonus and incentive programs
* Comprehensive health insurance
* Retirement savings plan
* Paid time off and holidays
* Flexible work arrangements and remote work options
* Access to cutting-edge technology and tools
* Professional development and training opportunities
**How to Apply:**
If you are a motivated and experienced professional looking for a challenging and rewarding role, we encourage you to apply for the Customer Acceptance and Delivery Engineer position at careerzynith. Please submit your application, including your resume and cover letter, through our online application system. We look forward to hearing from you!
**Equal Opportunities Employer:**
careerzynith is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and diverse work environment that values and respects the contributions of all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status, or any other protected characteristic.
**Disclaimer:**
careerzynith is committed to protecting the personal data of our employees and applicants. By submitting your application, you consent to careerzynith using and storing your personal data for monitoring purposes related to your application or future employment. This information will only be used by careerzynith.