Experienced Critical Power Field Technician – UPS Field Engineer

Job Description: • Install electrical equipment such as small rack-mounted UPS equipment, various-sized batteries, and UPS/Battery monitoring equipment. • Maintain Battery Cabinets and racks, Maintenance Bypass, Battery Monitoring Equipment, DC Systems, and other electrical equipment. • Periodic and lifecycle-driven performance of remedial services, including failure analysis and troubleshooting, component replacements and repairs, and battery string replacements and installations. • Customer relationship building – Provide excellent customer service and upsell products. • Field troubleshooting calls from customers to a satisfactory resolution. • Quickly respond to critical situations. • Teach and mentor crew members on proper techniques for site work, troubleshooting, repair, and analyzing site data. • Isolate basic hardware, software, and interface malfunctions utilizing various test equipment on multiple products and technologies. • Specific duties may vary or evolve over time based on business and client needs. Requirements: • Minimum of five (5) years serving in an OEM service environment in the critical power space -OR- • Minimum of three (3) years serving in a third-party critical power field service or technical support role with a demonstrated progression in technical proficiency and capability. • Prior military training in electronics or avionics (A School, AIT, etc.) preferred • Good understanding of AC/DC electrical principles. • Knowledge of test equipment operation, such as multi-meters, and battery test equipment • Read and interpret electronics schematics with the ability to troubleshoot failures/faults to the component level. • Understand and have experience enforcing compliance with FCC/FAA/EPA/OSHA regulations and standards. • Outstanding work ethic, punctuality, trustworthiness, and reliability – you will set the pace as a senior UPS/ Critical Power Engineer. • Good judgment with the ability to make timely and sound decisions within fast-paced changing priorities. Benefits: • health and life insurance • 401k with employer match • paid time off • tuition reimbursement • professional development courses and training • performance and referral bonuses • production incentives • tool/equipment and fuel stipends • company vehicle • per diem • flexible spending accounts • HSA option • paid vacation • paid holidays Apply tot his job Apply To this Job